News Dubai immigration explains what cancelled visa holders need to...

Dubai immigration explains what cancelled visa holders need to be aware of


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Following many inquiries on how cancelled visa holders should do, an official from Amer Client Happiness Centre explained what they should be aware of.

“For now, they can stay because a lot of countries have not opened the airports. So, we cannot force them to travel,” Maj Salem bin Ali, director of Amer Client Happiness Centre in General Directorate of Residency and Foreigners Affairs (GDRFA) said in an interview with Gulf News.

However, Ali encouraged those residents with cancelled visa to call Amer call centre with their visa number to check the validity of their visa.

“Tell them that you have cancelled your visa and you want to check the system and inform you of the date,” he added.

Amer’s call centre number is 800 5111. It’s available 24 hours.

He urged the residents to call at off-peak times to get through quickly to a representative. Peak hours start from 10am until 3pm.

A familiar to the situation has recently called Amer to inform them that his grace period will soon be over and asked them if he’s incurring fines after that. He was told not that ‘there’s no need to worry about fines’ and can stay in the country until August 18, 2020.

However, TGFM readers say otherwise after conversing with Amer representatives. Read the comments below from out recently published story:

Ryan Namia
Ryan Namia spends most of his days reading over drafts of new written content and determining which ones make the final cut for online and print publication. He received his Bachelor's degree in Journalism in 2015 and has been writing since 2016. Got story to tell? Email him at

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