Dr. Eileen Guerra Papellero has been working and living in the UAE for nearly 20 years now and one of the things she learned while working overseas is to work with passion and see the beauty in diversity.
A visionary leader, her combined expertise and long years of work experience led to building her own empire. Papellero has founded the KAFE Consultancy FZ LLC which sells services ‘with purpose.’
“Working as a front runner whose exposure to the global community with the utmost discipline in displaying good customer service plays an important role in the success of the organization. I was able to showcase grace under pressure to my colleagues and being able to adapt to different personalities and backgrounds,” she said.
Through her leadership, she’s able to influence her colleagues and impart her skills through key performance areas designed to reach the objectives and goals of the team and individuals. She encourages them accordingly in accordance with the company’s vision yet giving emphasis on initiatives, growth, and self-development. “Through these, I was able to develop programs such as cross-posting within the organization that gives emphasis on multiple skills capability of my team,” she added.
Not only did Papellero lead her team to success, but she also a great role model for her siblings. She showed her siblings ‘the way of life’. The CEO taught her brother, a hotelier in UAE, to excel in everything he does but to remain humble. With all the hardships and guidance, her brother was recognized and received the Hotelier Middle East award in 2007.
Before working abroad, Papellero worked as a service crew, dishwasher, rags seller, and sold many cosmetics to support her studies. “I know what it feels to work from the lowest rank in the organizations. I know the value of hardship. I was rejected a couple of times, but I didn’t give up,” she said adding that she started working overseas at the age of 23.
“I was interviewed on my birthday out of hundreds of applicants and it turned out to be a blessing from God,” she added.
She worked as a front office receptionist and was promoted to be the shift leading in Novotel Accor in World Trade Centre. While working at the Flora Creek Hotel Apartment in Dubai, she was also promoted from being a sales executive to a sales manager. As a dedicated person, her career growth blossomed until she became director of sales and marketing at Sentro Space Dubai.
As much as she valued growth, she also values education. She improved herself by completing her Doctorate in Business Management in EPM & Associates Extension Middle East—Philippine Christian University.
“I believe I am a role model on my own rights. A role model to my family, children, colleagues, and friends. But I know can be a good example for many. I would like to motivate our fellowmen to strive for greatness, put God first in everything, and never give up to achieve your goals,” she said.
This story has been featured on the sixth issue of The Global Filipino Magazine. To get a copy, you may contact Mr Orli Gayeta at +971503196856. If you have an inspiring story or know someone with one, please send an email at firstname.lastname@example.org.