News More than 400 free online courses offered by Filipino...

More than 400 free online courses offered by Filipino Institute, here’s how to avail

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The Filipino Institute has recently introduced its new project for Filipinos in the Middle East and outside the region. This time, it’s offering more than 400 free online courses through its self-paced learning that can be found on its website. 

The training institute is gradually updating its website with free courses that anyone can take from anywhere. 

“While we are gradually uploading free online courses each day, I am excited for this new venture for our kababayans,” Mr. Gabriel John Rimando, founder and president of the Filipino Institute, said. 

Its self-paced program can be accessed here

Upon completion, a learner may request a certificate of completion from the training centre for only AED50. The learner may also avail of the international certificate (AED350) with attestation from the Knowledge of Human Development Authority (KHDA) (AED140), and the Ministry of Foreign Affairs (MOFA) (AED320). 

The self-faced campus will be handled by Dean Oliver Lalo. He can be reached at onlinelearning@filipino-institute.com

To date, the training institute is offering three types of learning: in-person or face-to-face learning, interactive virtual classes, and self-paced learning. 

Below are the courses offered for free:

Access 2013 Advanced EssentialsEnlighten yourself with the course Microsoft Access 2013 Advanced Essentials a full featured training course.
Access 2013 Core EssentialsThis course starts at the basics. The modules progress to teach the students about tables, reports, queries, how to manage a database, ways to customize the interface, and more.
Access 2013 ExpertTwelve modules cover the features of this database course that will enable students to expand their knowledge. The topics covered range from SQL to form tasks to COM Add-ins. Students are walked through the topics in an easy-to-understand way to help drive home the salient points.
Accounting Skills for the New SupervisorKnowledge of financial skills is absolutely necessary in order to become a successful, effective manager. If you find yourself scratching your head when you try to read a budget, have trouble keeping your books organized, or aren’t sure what to make of an annual report, then this course will be perfect for you. Beginning with the basics, students learn the science of finance and financial management. Bookkeeping, data analysis, annual reports, budgeting, and the different types of organizational financial plans are all covered, along with the computer skills necessary to help you understand accounting.
Active ListeningActive Listening involves hearing what others are saying, processing the information, and responding to it in order to clarify and elicit more information. Active listening is a fundamental business skill, and this course will provide students with techniques to listen actively and create deeper connections with others. Topics covered include ways to become a better listener; understanding the difference between sympathy and empathy; encouraging conversation through paraphrasing and questioning; building rapport; and overcoming listening roadblocks.
Adobe Acrobat 7Are you seeing way too much wasted paper around the office?  Looking for a way to move to a more socially responsible means to distribute documents? Adobe Acrobat 7 will provide you with not only less clutter but a better way to share files and information.
Adobe Acrobat 8 ProDo you need turn-key, comprehensive, fully customizable courseware training material to deliver a workshop on Adobe Acrobat 8 Professional or just Adobe Acrobat 8? Rely on the courseware content that your team of professionals have developed and use your time to prepare yourself for actually conducting the training.
Adobe Acrobat Pro XI: Part OneThis all-inclusive, tailor-made course, Adobe Acrobat Pro XI Part One, includes everything you need to deliver an introductory-level workshop on Adobe Acrobat XI Pro.
Adobe Photoshop CS – FoundationAdobe Photoshop CS Foundation allows students to explore their creative side. Understanding the course will increase efficiency when drawling, editing or customizing images.
Adobe Photoshop CS – IntermediateIf you understand the program foundations, you will want to learn more skills. and Adobe Photoshop CS Intermediate is your choice. It will improve your efficiency.
Adobe Photoshop CS3 – AdvancedIf you have already received training in the foundation and intermediate level curriculum Adobe Photoshop CS3 Advanced is the next logical step.
Adobe Photoshop CS3 – ExpertIf you are looking to create a group of experts to ramp up your images and create picture packages, Adobe Photoshop CS3 Expert is a must.
Adobe Photoshop CS3 – FoundationAdobe Photoshop CS3 Foundation allows students to explore their creative side. Understanding the program will increase efficiency when drawling, editing or customizing images.
Adobe Photoshop CS3 – IntermediateIf you understand the program foundations, you will want to learn more skills. and Adobe Photoshop CS3 Intermediate is your choice. It will improve your efficiency.
Advanced Project ManagementAdvanced Project Management course provide students with the critical final tools, skills and techniques that project members and emerging project managers need. Students should already have a thorough understanding of project management, including topics such as preparing a statement of work, setting project goals, scheduling, budgeting, managing project risks, and executing a project.
Advanced Skills for the Practical TrainerStudents will gain understanding of program design challenges, changing points of view, and tips on customization. They will also look at  competencies for trainers, how to make adjustments for different learning styles, and challenging training situations. Forms and tools are included to help implement four levels of evaluation. Students will also prepare and present their own training demonstrations.
Advanced Writing Skills Advanced Writing Skills course is geared towards strong writers who are looking to improve in specific areas. Students will devote time to writing letters of recommendation, persuasion, refusal, and action.
An Environmental Audit PrimerAn Environmental Audit Primer has been created as a follow-up to environmental sustainability course, where students learned about Environmental Management Systems and how these processes and practices can benefit organizations through reducing environmental impacts. An Environmental Audit Primer course provides students with the knowledge and skills to conduct internal environmental audits. In this course, students are shown how to plan, conduct, and report on an audit. Role-plays and case studies help reinforce these topics.
Anger Management: Understanding AngerResearch tells us that those who manage their anger at work are much more successful than those who don’t. Anger Management: Understanding Anger is a course that will help trainers teach students to: recognize how anger affects the body, mind, and behavior; use a five-step method to break old patterns and replace them with a model for assertive anger; identify their hot buttons or triggers, and how to manage them; control their emotions when faced with other peoples’ anger; identify ways to help other people safely manage some of their repressed or expressed anger; and communicate with others in a constructive, assertive manner.
Appreciative InquiryAppreciative Inquiry, also known as AI, is a method for implementing change that is rooted in being positive, sharing stories of things that work well, and leveraging people’s strengths and the power of co-creation to initiate lasting, powerful changes that can make an organization the best it has ever been, because of people who care and are committed.
Balanced Scorecard BasicsA company will often make the mistake of measuring success in terms of income. Instead, a successful company must measure their reputation, the knowledge base of their employees, project initiatives, and more.
Basic Business Management – Boot Camp for Business OwnersBasic Business Management: Boot Camp course includes everything a trainer needs to get new business owners started on the road to success. With sessions on inventory management, human resources, finance and accounting, marketing, sales, and even using social networking, students will be prepared to manage their new business. In addition, students will learn about different business structures, who is managing and who is leading, how to create a brand, and the value of a strategic plan.
Basic Internet MarketingBasic Internet Marketing course is designed for training business owners and beginners alike the basic skills for marketing online. Traditional marketing still serves its purpose, but with the increase in global business, internet marketing is crucial to extending your reach, and this training course will help trainers deliver those results.
Becoming Management MaterialAnyone can be promoted to a management position, but not everyone can lead. This course focuses on learning about business leadership, giving new and aspiring leaders all the tools they need to become a manager who leads. Topics include: being an active part of a learning organization; understanding the functions of leaders; applying systems thinking to leadership; practical methods of leadership, including change, performance, and people management; and understanding when to lead and when to manage.
Body Language: Reading Body Language as a Sales ToolOur body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales.
Branding: Creating and Managing Your Corporate BrandA good brand is much more than an attractive image combined with some witty type. It must reflect the heart and soul of a company’s product or service, and offer a promise the business can live up to. This course covers the basics of branding, getting students on the road to creating a perfect brand. This course includes: how to develop a visual identity from start to finish, from writing a mission, vision, and style statement for a brand, and understanding the basics of creating a visual identity, to effectively planning internal and external brand launches, and how to monitor and evaluate a brand and respond to the results.
Budgets and Managing MoneyBudgets and Managing Money course will teach students how to make informed and intelligent financial decisions. Rather than being omitted from the process, managers who don’t have a background in finance can fully participate in budgeting decisions and exercises once they have completed this training course.
Building Better TeamsTeams are the most important foundation on which successful organizations are built, and trainers who facilitate Teamwork: Building Better Teams as a course will help business leaders create effective, motivated, and productive teams. This course has been designed to impart to workplace leaders the value of working as a team.
Building Relationships for Success in SalesIf you are in the business of sales, then they are in the business of building relationships. In this course, students will discover that the business of all sales professionals is making friends and building relationships, no matter the size of the company or the type of market.
Building Your Self-Esteem and Self-ConfidenceA healthy sense of self-esteem is essential for growth and achieving success, and Building Your Self-Esteem and Self-Confidence Skills course materials will encourage students to believe in themselves. During the course, students will discover techniques that can dramatically change how they feel about themselves, and how to approach the world in a way that will facilitate achieving desired outcomes.
Building a Brand on Social MediaYour brand speaks for your company and its products and/or services. In today’s online-focused world, it’s important that your brand has a definitive, consistent, and responsive presence. Building a Brand on Social Media program is an essential addition to your internet marketing and social media course offerings. We’ve designed an interactive course that will teach students how to build, implement, review, and revise a social media branding strategy.
Building a Consulting BusinessBusiness consulting is one of the fastest growing industries around the world. Students have a great start to build their own consulting business with Building a Consulting Business training package.
Building an Online BusinessThe internet has changed the way that we work, live, shop, and play. Building an Online Business course walks students through the process of planning and launching their own online business.
Bullying in the WorkplaceBullying in the Workplace awareness course materials are designed for trainers and HR managers to teach their students how to be aware of and identify bullying, what to do when bullying is witnessed or experienced, and to help create and implement anti-bullying policies. This is an essential training course for all employees and supervisors, due to the prevalence of workplace bullying and the violence associated with it.
Business Ethics for the OfficeWhat exactly makes a decision ethical? This Business Ethics for the Office workshop will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. It will also provide tools and techniques to use to avoid becoming involved in an ethical quandary.
Business Etiquette – Gaining That Extra EdgeBusiness Etiquette: Gaining that Extra Edge can make a huge difference in the lives and careers of trainees. In this courseware program, students will learn to manage otherwise awkward moments, and to handle them with grace. This training course includes sessions on networking, introductions and remembering names, how to dress for success, confident communications, how to make great first impressions, etiquette at meal time, and much more.
Business Process ManagementBusiness process management helps organizations control processes to achieve their goals and to be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are still meeting the goals that they were designed to accomplish. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs.
Business Succession Planning: Developing and Maintaining a Succession PlanAimed at human resources professionals and executive leadership, Business Succession Planning will help prepare for the ongoing viability of their business operations. This course will assist students with determining key members of their organization, who is in a position to provide mentorship, strengths that the company currently possesses, and how to recover when employees choose to pursue new opportunities.
Business Writing That WorksThis course will give you the tools to become a better writer, with lessons that include: the value of well written communication; how to write and proofread your work; making your writing clear and concise; how to apply these writing skills in real world situations; paragraph structure, tone, and syntax specifics; formatting memos, letters, and emails for different professional settings.
CRM – An Introduction to Customer Relationship ManagementThis training course will help trainers introduce the different facets of Customer Relationship Management (CRM). This course will also help students to identify who their customers really are, analyze the key components of CRM, and understand how it can potentially integrate with their organization.
Call Center Training – Sales and Customer Service Training for Call Center AgentsThis training course will help teach students: the nuances of body language and verbal skills; aspects of verbal communication such as tone, cadence, and pitch; questioning and listening skills; how to deliver bad news and say ‘no’; effective ways to negotiate; the importance of creating and delivering meaningful messages; tools to facilitate their communication; the value of personalizing their interactions and developing relationships; vocal techniques that will enhance their speech and communication ability; and personalized techniques for managing stress.
Coaching and MentoringCoaching and Mentoring are essential skills for workplace supervisors and leaders. Coaching and Mentoring trainers will illustrate how coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that includes being a guide, offering wisdom and advice when it is needed. Knowing how and when to coach (and when to use other tools, such as mentoring) is an essential skill that can benefit everyone.
Communication StrategiesThis course includes: identification of common communication problems; developing skills to ask questions; learning what their non-verbal messages are saying; developing skills in listening actively and empathetically to others; enhancing the ability to handle difficult situations; and dealing with situations assertively.
Communications for Small Business OwnersThis course includes information on developing and conveying an effective message through a variety of channels, including traditional media and social media.
Computer Basics – AdvancedAre you ready for the advanced concepts? Have you already received training in the foundation and intermediate level curriculum?
Computer Basics – ExpertAre you ready to become experts in the Basics of computer? Have you already received Advanced training? Computer Basics Expert courseware can take them to the next level!
Computer Basics – FoundationThis course for Computer Basics Foundation will give you the foundation to understand computers and their abundance of uses. The provided material will help the students understand and become knowledgeable in the field of computers. This course provides the materials to teach the skills necessary for adopting new technologies and helping students learn.
Computer Basics – IntermediateIf you understand the program foundations, it makes sense to learn more skills with Computer Basics Intermediate. It will improve your efficiency.
Conducting Accurate Internet ResearchConducting Accurate Internet Research: As the amount of information available on the internet expands, it becomes more challenging to find correct information from a reliable source in a timely manner. This course focused on internet research skills can help.
Conducting Effective Performance ReviewsA performance review meeting is an important aspect of career planning. Trainers who work with HR consultants, managers, and supervisors can provide a rich training experience with this course, Conducting Effective Performance Reviews. This course will help students: to recognize the importance of having a performance review process for employees; how to work with employees to set performance standards and goals; skills in observing, giving feedback, listening, and asking questions; an effective interview process and the opportunity to practice the process in a supportive atmosphere; how to make the performance review legally defensible; and much more.
Conference and Event ManagementConference and Event Management is not easily mastered, and it takes plenty of creativity to design an event that is memorable and meaningful. It also takes careful attention to detail, adaptability, effective delegating, and a lot of work. While this course is specifically for corporate event planning, the elements here can also be applied to more personal event planning, such as anniversaries, birthday gatherings, weddings, etc.
Conflict Resolution – Dealing With Difficult PeopleDealing with difficult people is something that most of us will experience at one time or another in our lives. We may encounter people who are inconsiderate, stubborn, indecent, unhappy, angry, or passive-aggressive. These encounters may happen only once with an individual, or we may have ongoing issues with people who behave in these ways. How should we act when this occurs? And what should we do when these people are our employees?
Conflict Resolution: Getting Along In The WorkplaceConflict Resolution: Getting Along in the Workplace is an essential competence for every business because conflict can happen in any workplace. This course will teach students the skills necessary to aid them in successfully resolving conflicts of all types, while enhancing performance and productivity. In this course, instructors will teach the basics of conflict resolution, how conflict can escalate, the types and stages of conflict, intervention strategies, and when to employ common resolution tactics.
Conquering Your Fear of Speaking in PublicFear of speaking in public is one of the most common phobias. This great course gives students the tools to help people speak with more poise in one-on-one conversations and in groups, plus time to practice developing these skills in a safe and supportive setting.
Continuous Improvement with LeanCompanies everywhere, no matter what their industry, can benefit from the principles of continuous improvement with Lean, a system of enhancing processes through reducing and eliminating waste.
Conversational LeadershipThis course teaches about the wisdom inherent in encouraging conversational leadership; how to describe the four I’s of conversational leadership; and how to apply the principles of conversational leadership to improve results.
Core Essentials – MS Access 2007Microsoft Office Access 2007 Core Essentials courseware will allow you to understand the material with confidence.
Core Essentials – MS Excel 2007Microsoft Office Excel 2007 Core Essentials is beneficial to students and professionals in order to understand how Excel, a spreadsheet application, can keep you organized and let analyzing data be done with ease.
Core Essentials – MS Outlook 2007Office Outlook 2007 Core Essentials training materials can train students to properly and effectively manage their email. Checking email is automatic for most of us, but for some, the essentials of Microsoft Outlook (used by most businesses) can be a scary thing. We have prepared all of the training material you need to deliver a class that will teach the essentials of Outlook 2007. All over the world, every day, instructors depend on our courseware to teach their students. They look to us because our courseware is professional and comprehensive.
Core Essentials – MS PowerPoint 2007Microsoft Office PowerPoint 2007 Core Essentials training is relevant. Used properly, PowerPoint 2007 is a powerful tool.  It allows you to easily create stylish looking presentations and get your point across quickly and effortlessly.  Whether it’s for corporate training or for students in a classroom setting, adopting technology will help make the workplace or classroom a more efficient place.
Core Essentials – MS Project 2007Office Project 2007 Core Essentials courseware training materials will teach students the Core Essentials of Project 2007.
Core Essentials – MS Publisher 2007Office Publisher 2007 Core Essentials training is beneficial if you are short on time.  We are all short on time, including students or employees.  Publisher 2007 is a powerful tool that when used properly will increase efficiency.  A well planned, well executed training courseware on Publisher 2007 will teach employees and students the basics of Publisher 2007.
Core Essentials – MS Word 2007Microsoft Office Word 2007 Core Essentials course material is designed to make you train like an expert.
Creating Successful Staff RetreatsThis course begins with a look at different staff retreat experiences, and moves on to discuss the reasons why they are held, and then takes a look at main staff retreat undertakings categories. The focus then shifts slightly to a look at how to identify the critical elements for a successful retreat, how to develop a planning checklist, and the keys to running a retreat. Evaluations and post-retreat activities are explained as well.
Creating Winning ProposalsThis course teaches how to plan and submit a successful funding proposal, including sources of funding and how to select a funder, the steps for a successful proposal, plus ways to evaluate your proposal, and much more. The most successful proposals are going to be those that fulfill the mission and values of your organization and that of the funding agencies as well.
Creating a Dynamite Job PortfolioThis course discusses the value of entering an interview with a fully developed and meticulously crafted package of credentials and portfolio materials, and will help students learn to use descriptive language when marketing themselves, the essential elements of impactful cover letters and resumes, how to design a personalized career portfolio, and how to get a job in just 60 days.
Creating a Google AdWords CampaignCreating A Google AdWords Campaign training materials are designed for teaching small business owners basic techniques for setting up and understanding how to capitalize on Google AdWords and pay per click (PPC) advertising. In this course, students will learn how Google AdWords work, what PPC means, the importance of correctly setting an AdWords budget, how to select keywords and set up ad groups, how to design a compelling ad, and how to make adjustments to increase success.
Creating a Positive Work EnvironmentCreating a Positive Work Environment course has been created to give students the tools and mindset they need to develop a positive environment in the workplace.
Creating a Top Notch Talent Management ProgramThis training course will train students to have the right people ready, and to create a program that helps people to grow and thrive in their organization. students will learn what is required to manage high potential employees, how to apply multifaceted aspects of talent management in their organizations, to recognize and foster talent, and to explain the principles of competency-based management. 
Creative Thinking and InnovationIt’s not uncommon to hear people claim that they aren’t creative. The reality is that most of us simply don’t recognize the ways that we’re being creative on a daily basis. Whether it’s stretching a tight budget at work or deciding who to invite to a project launch, there is a great deal of creativity involved in achieving success in business. Boosting creativity and innovation takes practice, and honing creative skills is a process.
Crisis ManagementThis course will help students how to: assign people to an appropriate crisis team role; conduct a crisis audit; establish the means for business continuity; determine how to manage incidents; help teams recover from a crisis; and apply the crisis management process.
Critical ThinkingDeveloping skills to effectively reason through problems and to present arguments in a logical, compelling way is a necessity in today’s world. This course will give students some practical tools and hands-on experience.
Customer Service Training – Critical Elements of Customer ServiceWhile many companies promise to deliver an incredible customer experience, some are better at supplying this than others. This course is designed around six critical elements of customer service that, when a company truly embraces them, bring customers back to experience service that outdoes the competition. Specific learning objectives include: understanding what a customer service approach is; understanding how your own behavior affects the behavior of others; demonstrating confidence and skill as a problem solver; applying techniques to deal with difficult customers; and knowing how to provide excellent customer service
Delegation: The Art Of Delegating EffectivelyThere’s a great deal more to delegating than simply passing extra work off to others. This course teaches supervisors and managers the skills they need to effectively delegate and ultimately, accomplish more. Delegation: The Art of Delegating Effectively addresses the many facets of this subject, including when to delegate and to whom, the process of assigning work to others, and techniques used to overcome problems.
Developing Your Executive PresenceAt the end of this course, you will be able to: identify the elements of a strong executive presence; build trust and credibility with others; communicate effectively using verbal and non-verbal techniques; create a strong, positive first impression and maintain that impression as you build a relationship with others; and learn how to develop key leadership skills, including techniques for coaching, motivating, and delivering feedback
Developing Your Training ProgramDeveloping Your Training Program course has been designed for trainers who want to develop training programs that are meaningful, practical, and will benefit both trainees and the organizations they work for. Professionals can have different retention levels and various learning curves, and courseware that doesn’t account for this might fail.
Developing a Lunch and Learn ProgramDeveloping a Lunch and Learn Program course will provide tools to create a program that generates opportunities for learning that might not happen otherwise in your workplace.
Developing a Safety Procedures ManualDuring this course, students will learn to: prepare to welcome people with disabilities into their workplace; interact with people with disabilities; identify and overcome barriers in the workplace; use respectful, appropriate, acceptable language in any circumstance; understand what their company can do during hiring and interviewing; and understand what job accommodation is and how it applies in their workplace.
Developing a Training Needs AnalysisThis comprehensive Developing a Training Needs Analysis course covers everything that students need to know to perform a training needs analysis. Topics covered include: developing a business case; the ICE Process (Isolate, Consult, Evaluate); tools and techniques for gathering data; an introduction to gap analysis techniques; creating the analysis report; and designing follow-up evaluations.
Disability Awareness – Working with People with DisabilitiesDuring this course, students will learn to: prepare to welcome people with disabilities into their workplace; interact with people with disabilities; identify and overcome barriers in the workplace; use respectful, appropriate, acceptable language in any circumstance; understand what their company can do during hiring and interviewing; and understand what job accommodation is and how it applies in their workplace.
Diversity Training – Celebrating Diversity in the WorkplaceStudents will learn: what diversity and its related terms mean; how to be aware of their own behaviors and how they can improve them; how to identify stereotypes; the Four Cornerstones of Diversity; the STOP technique; and how to take action when discrimination takes place.
Dynamite Sales PresentationsDynamite Sales Presentations training course will help students how to create a winning proposal and how to turn it into a dynamite sales presentation
E-Commerce ManagementDuring this course, students will learn how to set up an e-commerce store step-by-step. Students will also learn about exciting trends such as responsive web design, E-commerce, and social commerce. Students will be motivated by case studies and examples from real-life e-commerce businesses such as Amazon and Wal-Mart.
Effective Planning and SchedulingTrainers working with project managers and team leaders know how challenging it can be to accurately determine the duration of a project, yet that is exactly what is expected on a regular basis! This course will not disclose the secret of creating an accurate schedule, because there isn’t one. However, it will provide the factors and fundamental elements that people need to consider and address when creating any type of schedule.
Emotional IntelligenceEmotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. This course teaches essential EQ skills to students, including topics such as how emotional health and physical health are related; techniques for using emotional intelligence in the workplace; how to understand different emotions and manage them; how to create a personal vision statement; and how to validate emotions in others.
Employee AccountabilityTrainers who want to help organizations and individuals with growth will appreciate this comprehensive, course. students will learn what employee accountability is, how to promote it in their organization, and how to become more accountable to themselves and others.
Employee Dispute Resolution: Mediation through Peer ReviewStudents will learn: employee dispute resolution; meditation skills; what an effective peer review consists of; how to select a facilitator or panel, and what responsibilities are allocated to each; sophisticated communication skills, including questioning and probing techniques; and the valuable particulars of the hearing process, from inception to decision.
Encouraging Sustainability and Social Responsibility in BusinessEncouraging Sustainability and Social Responsibility in Business course covers all the elements of corporate social responsibility, including environmental awareness, human rights, labor standards, ethics, organization governance, and operating practices. Program implementation strategies and business case information is also included.
Entrepreneurship 101Entrepreneurship 101 contains everything you need to teach people how to become their own boss, including an instructor’s guide (with icebreakers, activities, and training tips), student manual, PowerPoint slides, handouts, and more.
Environmental Sustainability: A Practical Approach to Greening Your OrganizationThis course will teach students the benefits of establishing an EMS, the steps necessary to develop an EMS, how to determine the environmental impacts within an organization, and how to set objectives and targets. As well, an in-depth case study is also included to give students hands-on practice with creating an EMS.
Excel 2013 Advanced EssentialsThis advanced Microsoft Excel 2013 Advanced Essentials course includes information on:Advanced formulas and functions, Named ranges, Resolving formula errors, Consolidating data, removing duplicates, configuring data validation, and transposing data, Using outlining, grouping, and subtotal tools, Working with scenarios, Using data analysis tools (such as Solver and Goal Seek), Creating and using PivotTables and PivotCharts, Using PowerPivot to integrate data from several different sources, Recording, editing, and using macros.
Excel 2013 Core EssentialsTopics covered in this course include using basic formulas and functions; time-saving tools (like AutoFill, AutoComplete, AutoSum, and the new Flash Fill); PivotTables and PivotCharts; workbook formatting techniques; inserting objects (like SmartArt, charts, and text boxes); exporting a workbook as PDF or XPS; and customizing the interface.
Excel 2013 ExpertThe 12 modules included in this course cover: Conditional formatting, Slicers, Power View, Inquire Add-In, Tables, Records and Fields, Excel as a database, Custom AutoFill lists, Comments, Tracking Changes, Linking, consolidating, and combining data and more.
Facilitation SkillsAt the end of this course, students will be able to: Distinguish facilitation from instruction and training, Identify the competencies linked to effective small group facilitation, Identify the stages of team development and ways to help teams through each stage, Use common process tools to make meetings easier and more productive.
Generation Gap: Closing the Generation Gap in the WorkplaceThis generation gap course explores the generational divide and shows how organizations can make diversity an advantage. It examines common terms and demographic breakdowns, what different generations expect in the workplace, and what recruiting techniques appeal to different generations. Supporting tools, such as succession planning, leadership, coaching, mentoring, and retention strategies, are also covered.
Getting Stuff Done – Personal Development Boot CampGetting Stuff Done: Personal Development Boot Camp is designed for trainers to help people to become more organized, efficient, and effective at time and task management.
Getting Your Job Search StartedGetting Your Job Search Started is the perfect course for trainers and job coaches who help active job seekers develop their skills and kick off their job search. While looking for work is fun for some, finding a new job can be a daunting, frustrating task for others. This course teaches job seekers to make the most of their local labor market, and to be ready to accept a job offer.
Giving Effective FeedbackGiving Effective Feedback training course is designed to help workplace leaders learn how to provide effective and meaningful feedback. Whether formal or informal, provided to employees, peers, or someone else, there are ways that feedback can be structured to be impactful and productive.This training course will help students discover important feedback delivery tactics, how to deliver a message in ways that a recipient can accept and use to reactively make potential changes, and also how to accept feedback that we are offered ourselves. This course will: explain why feedback is essential; apply a framework for providing formal or informal feedback; illustrate the use of descriptive language in delivering feedback; describe six characteristics of effective feedback; and teach how to provide feedback in real situations.
Global Business StrategiesThe course takes students through all the aspects of a global business, including trade agreements, types of trade transactions, e-commerce, cultural issues, currency management, risk mitigation, finance, logistics, regulations, ethics, and the triple A framework for growth and development.
Goal SettingAt the end of this training course, students will be able to identify what’s truly important to them personally and professionally; use goal setting activities and appropriate language to articulate what they want out of life; use motivational techniques to help them reach their goals; understand how to deal with setbacks, and more.
High Reliability OrganizationsToday’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating. This course will explore how these organizations maintain high reliability even in times of serious crisis and stability. We will share their secrets in a way that can be applied to all organizations in order to create high reliability and continued success.
Hiring for Success: Behavioral Interviewing TechniquesHiring for Success: Behavioral Interviewing Techniques will teach hiring managers to refine their interview skills and methods in order to ultimately choose the right candidate for the job. Finding the right person for a company is an important factor in business growth, and it can be a very expensive undertaking. How do you separate the good from the great, when they have similar work experience and strengths to offer? This course will help managers develop the necessary competencies to ask the appropriate questions, and thereby determine the fit of potential candidates.
Human Resources Training: HR for the Non-HR ManagerThis courseware package is designed for teaching the essential Human Resources tasks and scope of responsibilities for people who are new to a management role.
Influence and PersuasionIf you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, often influence is involved. Influence and Persuasion Skills course will help students learn how to influence and persuade in a variety of areas.
InfoPath Designer 2013 AdvancedIf you need to teach a class in InfoPath Designer 2013 we have you covered with our InfoPath Designer 2013 Advanced Essentials course.
InfoPath Designer Core EssentialsTopics that are covered in this course: Customizing your form with page layout templates and themes, Using tables to organize forms, Inserting and customizing standard, repeating, optional, choice, and master/detail controls, Validating data with rules and the, Control Properties tab, Adding resource files, Managing data connections to receive and submit information, Using the Design Checker, Creating and managing views, Publishing a form and many more.
InfoPath Filler Core EssentialsThis InfoPath Filler Core Essentials course covers everything that students need to learn in a convenient, one-level package.
Intermediate Project ManagementFor students who already know about project life cycles, goal setting, creating a vision, and statement of work, this course will be ideal for further skill development. At this level, students learn to approach projects at a deeper level, and to function within a project team.
IntrapreneurshipFor students who already know about project life cycles, goal setting, creating a vision, and statement of work, this course will be ideal for further skill development. At this level, students learn to approach projects at a deeper level, and to function within a project team.
Introduction to E-Mail MarketingKnowing how to promote using e-mail is essential for marketers, small business owners, coaches, and consultants. In this course, learn the essentials of planning, creating, and delivering exceptional e-mail marketing campaigns that support an overall marketing strategy.
Introduction to Neuro Linguistic ProgrammingStudents will learn about: what neuro linguistic programming (NLP) is and its key terms; the key presuppositions of NLP; the five senses as seen by NLP: how to identify states of mind and modes of thinking using predicates and visual cues; how to develop and refine response strategies for any situation; and how to use hypnotic language and positive commands to get results.
Intuit QuickBooks 2008 – AdvancedIntuit QuickBooks 2008 Advanced will introduce students to the advanced QuickBooks concepts.
Intuit QuickBooks 2008 – ExpertIntuit QuickBooks 2008 Expert explores the latest update to a favorite course among accountants and business users. Whether you’re using QuickBooks for the first time, or have been using it for years, this four-level course (written by a QuickBooks ProAdvisor) will help you make the most of QuickBooks 2008’s exciting features. Highlights of this courseware include complete coverage of the EasyStep Interview, a discussion of online banking with QuickBooks, and an overview of the Business Planner. students will also receive daily, weekly, monthly, quarterly, and annual checklists.
Intuit QuickBooks 2008 – FoundationWith Intuit QuickBooks 2008 courseware you’ll be able to see the cool new features that we love, like, Interactivity with Office, Coaching Tips, Excel Data Import Templates, and Billable Hours Capture.  You’ll be able to learn all the concepts step-by-step with industry tested training materials.
Intuit QuickBooks 2008 – IntermediateIf you understand the Intuit QuickBooks 2008 Intermediate program foundations, it makes sense to learn more skills. It will improve your efficiency.
Inventory Management: The Nuts and BoltsInventory Management training course materials are designed for trainers working with warehouse or stockroom managers who are responsible for what comes in and goes out of the company. They must understand how to lead an efficiently operated and cost-effective process, with the right amount of products available. Courseware will teach warehouse or stockroom leaders the following: terms related to warehouse management; goals, objectives, and measurements in inventory management; using aspects of the inventory cycle; how to improve inventory accuracy.
Kickstarting Your Business with CrowdsourcingSmart entrepreneurs and business professionals are doing more with less using crowdsourcing. This course covers all the essentials of the major types of crowdsourcing: microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding. Students will learn about each type of crowdsourcing as well as the general crowdsourcing process, the most popular crowdsourcing platforms, and ways to engage the crowd.
Knowledge ManagementThis course explains the difference between explicit and tacit knowledge, identifies various theoretical models, explains how a properly implemented program can improve efficiency, describes the steps for deploying a new knowledge management program within an organization,and identifies the required components for implementing this type of framework within an organization.
Leadership Skills for SupervisorsLeadership Skills for Supervisors takes a unique perspective on the hot topic of management skills. This course teaches students the essential skills of leadership: communication, coaching, and managing conflict. Perfect for those who are new to a supervisor role, Leadership Skills for Supervisors provides lessons in prioritizing, planning and managing time; identifying your primary leadership style; determining ways to meet the needs of employees; and exploring ways to solve problems.
Lean Process ImprovementLean Process Improvement involves perfecting processes by working smarter to minimize waste within a company. Although Lean process analysis has emerged as a ‘best business practice’ in recent years, it’s organized around a culture of ideas, tools, and processes that have existed among the best business practitioners for hundreds of years. If you’ve been wondering how the best have been managing it for centuries, then Lean Process Improvement courseware is for you!
Logistics and Supply Chain ManagementIn the United States, supply chain and logistic activities account for 8.5 per cent of the country’s GDP. That translates to $1.33 trillion — a huge expense for businesses and a huge market for companies that service the supply chain sector. Give your training audience the edge in supply chain management with this Logistics and Supply Chain Management course.
Making Training StickWhat’s involved in making training stick? A professional trainer is only as good as the lessons they leave with their students. If the lesson doesn’t stick, then the trainer has missed the mark. Many types of learners exist, along with several types of methods to make sure learners retain what they have been taught. It’s up to the trainer to blend the two fields of thought to present a course that is effective and that stays with the learners.
Managing Across CulturesOur culture defines many aspects of how we think, feel, and act. It can be challenging for managers to bridge cultural differences and bring employees together into a functioning team. This Managing Across Cultures course will give supervisors and managers easy-to-use techniques for communicating across cultures, building teams, promoting multiculturalism in the organization, and leveraging the global talent pool.
Managing Customer ServiceCustomer Service Training: Managing Customer Service course will provide students with an opportunity to explore their responsibilities within their role as a leader, supervisor, or manager in a customer service environment. As students discuss the various skills and techniques, they will draw from their own personal and varied experiences to share elements of reward and challenge.
Managing Difficult ConversationsStudents will learn the benefits of positive intent, active listening skills, and asking strategically relevant questions to get to the heart of any conflict or situation. Students will study the processes of framing their conversations, selecting environments beneficial to their conversational goals, and creating safe environments when speaking. These tools will ultimately help learners get to the root of any problem.
Managing Pressure and Maintaining BalanceManaging Pressure and Maintaining Balance will help students understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. In this course, they will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.
Managing the Virtual WorkplaceThe International Data Corporation estimates that by 2020 mobile workers will account for nearly three quarters of the workforce in the United States. Make sure you’re on top of the virtual workplace trend with this Managing the Virtual Workplace training course.
Marketing and SalesA small marketing budget doesn’t mean you can’t meet goals and business objectives, but it does require more creative marketing tactics. This course will show how to get maximum exposure at minimum cost, with effective, low-cost, and non-cost strategies to improve sales, develop a company’s image, and build the bottom line.
Marketing for Small BusinessesMarketing for small businesses means understanding your environment, consumers, and how a small company can position themselves even in the most competitive marketplaces.This courseware includes step-by-step lessons on understanding the marketing cycle, how people buy, strategies to implement on small budgets, and how to build a presence in the marketplace using traditional, Internet and Social Media marketing. The resources in this course give small business owners, entrepreneurs, and start-ups with everything they need to set up a marketing plan.
Mastering the InterviewThe interview is one of the key elements of the job search process. As with any skill, we can get better at it with preparation and practice. In this course, students will explore how to prepare for an interview and become familiar with the types of questions to expect, as well as the questions they should think about asking. They will learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up on their interview sessions.
Measuring Training ResultsIn this course, we’ll explore the essential elements in evaluating training and measuring results, while creating a process that is simple for trainers and human resource practitioners to implement. Focused entirely on measuring training results, this program covers the framework of a successful evaluation strategy, the four levels of the Kirkpatrick evaluation model, calculating return on investment, creating a cost-benefit analysis, and presenting results to stakeholders.
Meeting Management: The Art of Making Meetings WorkSitting through a long meeting where students get side-tracked and issues don’t get resolved isn’t a good use of anyone’s time. With Meeting Management: The Art of Making Meetings Work, learn how to get results from a meeting, whether that involves solving problems, brainstorming, or sharing information. Topics covered include: the basics for effective meetings; keys to productivity; the functions of a meeting leader; how to develop and practice techniques for handling counterproductive behaviors.
Microsoft Access 2010: Part OneMicrosoft Access 2010: Part One will help students take their Microsoft Access 2010 skills to the next level by preparing for the related Microsoft Office Specialist Exam (77-885). The first half of this two-part series introduces students to many of the key topics, including getting started with Access, working with Access objects, organizing databases, customizing the Access interface, sharing data, and more.
Microsoft Access 2010: Part TwoMicrosoft Access 2010: Part Two is the second half of this two-part series which will allow students to finish preparing for the Microsoft Office Specialist Exam on Access 2010.
Microsoft Access 2016: Part OneIf you haven’t added Microsoft Access 2016 to your course offerings, now is the time! We’ve made it easy with this Microsoft Access 2016 Part One program that covers all the basics, including: An introduction to the Access interface, The basics of creating a database with tables, forms, queries, and reports, Table management tools, including data normalization and the Relationships window, Techniques for importing and exporting data with Access and more.
Microsoft Business Contact Manager 2010 – CompleteThis one-level Microsoft Business Contact Manager 2010 Complete training courseware and accompanying material includes all the information that students need to hit the ground running with this business management application.
Microsoft Excel 2010 and Visual Basic for ApplicationsThis Microsoft Excel 2010: VBA course on using Visual Basic for Applications within Excel 2010 is a great way to cap off any Excel training program. Students will love learning how to automate tasks like formatting, data management, worksheet management, user input, and custom functions.
Microsoft Excel 2010: Part OneThis customizable Microsoft Excel 2010: Part One training package is one of three courses that, when delivered together, will help students prepare for Microsoft Office Specialist Exams 77-882 and 77-888.
Microsoft Excel 2010: Part ThreeThis Microsoft Excel 2010: Part Three course concludes our three-part Microsoft Excel 2010 series designed to prepare students for Exams 77-882 and 77-888 of the Microsoft Office Specialist program.
Microsoft Excel 2010: Part TwoMicrosoft Excel 2010: Part Two is our second part of our three-part Microsoft Excel 2010 series and picks up where Part One left off.
Microsoft Excel 2010: PowerPivotThis customizable Microsoft Excel 2010: PowerPivot course focuses on the PowerPivot add-in for Microsoft Excel 2010. When you purchase these training materials, you’ll see lessons on: Getting Started with PowerPivot, Manipulating PowerPivot Data, Creating PowerPivot Reports, Using DAX Functions, Distributing PowerPivot Data.
Microsoft Excel 2016 PowerPivotPowerPivot is an Excel add-in that allows for the creation of a more sophisticated data model than using Excel by itself. Students will be introduce by this data modelling technology, which lets users to amalgamate large volumes of data from various sources, perform rapid information analysis, and easily share insights.
Microsoft Excel 2016: Part OneMicrosoft Excel 2016 Part One, the first course in our Microsoft Excel 2016 series will give students a solid grasp of the basics, with lessons on: Getting started with Excel, Performing calculations, Modifying and formatting worksheets, Printing workbook contents, Managing large workbooks, Customizing the Excel environment
Microsoft Excel 2016: Part ThreeExcel is Microsoft’s powerful and easy-to-use spreadsheet program. This version of Excel incorporates some new features and integration of features that were previously only available as separate add-ins.
Microsoft Internet Explorer 6Learn how to get the most out of your Microsoft Internet Explorer 6!
Microsoft Internet Explorer 7Need training material to teach courses on Internet Explorer 7? This course can provide you with the right skills to train students with confidence.
Microsoft Internet Explorer 8This courseware outlines and covers all the topics necessary to teach the expected skills and ensure that students are adequately trained.
Microsoft Office Access 2002 – AdvancedAre youeady for the Microsoft XP Access 2002 Advanced concepts? Have you already received training in the foundation and intermediate level curriculum?
Microsoft Office Access 2002 – FoundationAre you ready for the Microsoft XP Access 2002 Advanced concepts? Have you already received training in the foundation and intermediate level curriculum?
Microsoft Office Access 2002 – IntermediateAre you ready to learn additional skills in our Microsoft XP Access 2002 Intermediate training courseware? If you understand the program foundations, it makes sense to learn more skills. It will improve your efficiency.
Microsoft Office Access 2003 – AdvancedAre you ready for the advanced concepts in Microsoft Office Access 2003: Advanced training?  Have you already received training in the foundation and intermediate level curriculum? This training materials courseware will help you get them to the next level!
Microsoft Office Access 2003 – FoundationAre you ready to learn additional skills in Microsoft Office Access 2003: Intermediate? If you understand the program foundations, it makes sense to learn more skills. It will improve your efficiency.
Microsoft Office Access 2003 – IntermediateAre you ready to learn additional skills in Microsoft Office Access 2003: Intermediate? If you understand the program foundations, it makes sense to learn more skills. It will improve your efficiency.
Microsoft Office Access 2007 – AdvancedAre you ready for the advanced concepts in our Microsoft Office Access 2007: Advanced training material? Have you already received training in the foundation and intermediate level curriculum? This courseware and training materials are here to help!
Microsoft Office Access 2007 – ExpertMicrosoft Office Access 2007: Expert will help you make sure that you’re are ready for expert status. Have you already received training in the foundation, intermediate and advanced level curriculum? This course and training materials can take them to the next level.
Microsoft Office Access 2007 – FoundationAre you ready to learn additional skills for Microsoft Office Access 2007 in our Microsoft Office Access 2007: Foundation training materal? If you understand the Access program foundations, it makes sense to learn more skills. It will improve your efficiency.
Microsoft Office Access 2007 – IntermediateAre you ready to learn additional skills for Microsoft Office Access 2007 in our Microsoft Office Access 2007: Intermediate training materal? If you understand the Access program foundations, it makes sense to learn more skills. It will improve your efficiency.
Microsoft Office Access 2010 – AdvancedMicrosoft Office Access 2010: Advanced courseware and training materials teach students advanced data management. Students begin their advanced Access 2010 training by looking at table relationships, introductory SQL, modal dialog boxes, and advanced form tasks. Then, students learn about pivoting data and using PivotTables, how to recover, back up, and repair Access 2010, and move on to learning how to configure multi-user databases, create Web databases using Access Services, create and use macros, and how to use VBA’s features.
Microsoft Office Access 2010 – FoundationMicrosoft Access 2010 includes many new features to help you organize your important company data. A very powerful tool to help your business save time. Handle your business confidently, link data with a primary key, one-to-many relationships, run a query to poll only the data you want then print it off in minutes.
Microsoft Office Access 2010 – IntermediateWe have created Microsoft Office Access 2010: Intermediate customizable courseware and training material to properly inform business professionals exactly how to use and take advantage of the features of Office Access 2010.  Databases, formatting, commands; all familiar terms, right? Well, maybe, but does your personnel know how to correctly use Office Access 2010? The information and statistics of your organization must be handled with precision, to ensure an accurate perception of your activities. Creating reports using Office Access 2010 is a proven way to organize and reorganize your business.
Microsoft Office Business Contact Manager 3Want to get the most out of your training investment? This course is designed to do just that. This will prepare you to teach how to effectively use the Business Contact Manager 3.
Microsoft Office Excel 2002 – AdvancedHere are just a few of the topics and lessons covered in this Excel 2002 – Advanced courseware: Using Automatic Outlining, Grouping, Data Manually, Creating a Pivot Table Frame, Refreshing a Pivot Table, Creating a Pivot Table Based On Data from an External Database, What Is A Scenario?, Creating a Scenario, Using Goal Seek, Using Solver, and many more topics.
Microsoft Office Excel 2002 – FoundationWith our Excel 2002 – Foundation courseware training material you can have the confidence to walk into the classroom knowing the material you have is sound.
Microsoft Office Excel 2002 – IntermediateAre you ready to learn additional skills with our Microsoft XP Excel 2002 Intermediate training courseware? If you understand the program foundations, it makes sense to learn more skills. It will improve your efficiency.
Microsoft Office Excel 2003 – AdvancedHere are just a few of the topics and lessons covered in this Excel 2002 – Advanced courseware: Using Automatic Outlining, Grouping, Data Manually, Creating a Pivot Table Frame, Refreshing a Pivot Table, Creating a Pivot Table Based On Data from an External Database.
Microsoft Office Excel 2003 – FoundationMicrosoft Office Excel 2003: Foundation training can help you teach the benefits of understanding the proper uses of Excel. This spreadsheet application will help you analyze and use data for decision making purposes.
Microsoft Office Excel 2003 – IntermediateAre you ready for the advanced concepts in Microsoft Office Excel 2003: Intermediate? Have they already received training in the foundation level curriculum?
Microsoft Office Excel 2007 – AdvancedAre you ready to learn additional skills in Microsoft Office Excel 2003: Advanced? If you understand the program foundations, it makes sense to learn more skills. It will improve your efficiency.
Microsoft Office Excel 2007 – ExpertMicrosoft Office Excel 2007: Expert training materials can help you make sure that you are ready for expert status!  Have they already received training in the foundation, intermediate and advanced level curriculum? This course and training materials can help you take them to the next level!
Microsoft Office Excel 2007 – FoundationMicrosoft Office Excel 2007 is one of the most popular data manipulation tools on the market.  Having the skills to use this software, and use it effectively, will increase an employee’s efficiency greatly (and reduce their frustration). Adopting this technology to its fullest and train your users on the basic Excel 2007 skills.
Microsoft Office Excel 2007 – IntermediateAre you ready to learn additional skills in our Microsoft Office Excel 2007: Intermediate training materials? If you understand the program foundations, it makes sense to learn more skills. It will improve your efficiency.
Microsoft Office Excel 2010 – AdvancedOur Microsoft Office Excel 2010: Advanced courseware includes all the information that you need on advanced data analysis and reporting tools.
Microsoft Office Excel 2010 – FoundationMicrosoft Office Excel 2010: Foundation customizable courseware training materials for Office Excel 2010 has been professionally designed to provide instructors and students with the best resource available for learning how to use the program. Interacting with Office Excel 2010 can be a very intimidating task. Students can quickly become overwhelmed with the thousands of possibilities for organizing information. As well, transforming data into a workbook can be a critical step to streamlining business practices, and users need to know how to do it correctly.
Microsoft Office Excel 2010 – IntermediateMicrosoft Office Excel 2010: Intermediate customizable courseware and training material for Office Excel 2010 has been professionally designed to provide instructors and students with the best resource available for learning how to use the program. Interacting with Office Excel 2010 can be a very intimidating task. Learners can quickly become overwhelmed with the thousands of possibilities for organizing information. As well, transforming data into a workbook can be a critical step to streamlining business practices, and users need to know how to do it correctly.
Microsoft Office InfoPath 2007 – AdvancedHere are just a few of the topics and lessons covered in this courseware: Creating a View, Using the General Tab, Using the Print Preview, Toolbar, Print Commands, About XML Schemas, Using Data Bindings, Importing a Form from Word, Editing an Existing Template, Customizing General Options, Using Design Options, Using Advanced Options, Accessing the Form Options Dialogue and many more.
Microsoft Office InfoPath 2007 – ExpertAre you sure that you’re ready for InfoPath 2007 expert status? Have you already received training in the foundation, intermediate and advanced level curriculum? Then Microsoft Office InfoPath 2007 Expert is the course for them!
Microsoft Office InfoPath 2007 – FoundationHere are just a few of the topics and lessons covered in this courseware: Creating a View, Using the General Tab, Using the Print Preview, Toolbar, Print Commands, About XML Schemas, Using Data Bindings, Importing a Form from Word, Editing an Existing Template, Customizing General Options, Using Design Options, Using Advanced Options, Accessing the Form Options Dialogue and more.
Microsoft Office InfoPath 2007 – IntermediateHere are just a few of the topics and lessons covered in this courseware: Creating a View, Using the General Tab, Using the Print Preview, Toolbar, Print Commands, About XML Schemas, Using Data Bindings, Importing a Form from Word, Editing an Existing Template, Customizing General Options, Using Design Options, Using Advanced Options, Accessing the Form Options Dialogue.
Microsoft Office InfoPath Designer 2010 – AdvancedOur Microsoft Office InfoPath Designer 2010: Advanced course includes all the information students need to go further with InfoPath forms.
Microsoft Office InfoPath Designer 2010 – FoundationOur Microsoft Office InfoPath Designer 2010: Basic courseware and accompanying training material includes all the information students need to create a basic form.
Microsoft Office InfoPath Designer 2010 – IntermediateOur Microsoft Office InfoPath Designer 2010: Intermediate training materials courseware includes all the information students need to create a form with data connections and advanced control types.
Microsoft Office OneNote 2007Our Microsoft Office OneNote 2007 courseware training curriculum will help cover topics on: creating notes, editing notes, using templates, managing notes and countless others. Allow us to help you, and make organization, functionally and efficiency a priority to your students through this unique, step-by-step process.
Microsoft Office OneNote 2010 – AdvancedThis Microsoft Office OneNote 2010: Advanced courseware and training materials will teach students how to record and manage different kinds of information with OneNote.
Microsoft Office OneNote 2010 – FoundationOur Microsoft Office OneNote 2010: Foundation training courseware includes all the information students need to create a basic notebook.
Microsoft Office OneNote 2010 – IntermediateOur Microsoft Office OneNote 2010: Intermediate courseware and training material will help students expand their existing basic knowledge of OneNote to include some of its more advanced features.
Microsoft Office Outlook 2002 – AdvancedHere are just a few of the topics and lessons covered in this Microsoft XP Outlook 2002 Advanced courseware: Importing and Exporting, Information, Using the Form Cache, Viewing Another Use’s Folder, Using Delegates, Creating a Public Folder, Encrypting Messages.
Microsoft Office Outlook 2002 – FoundationMicrosoft XP Outlook 2002 Basic training courseware to teach the understanding of how to create, send and manage email and knowing how to adopt new technologies.
Microsoft Office Outlook 2002 – IntermediateAre you ready to learn additional skills with our Microsoft XP Outlook 2002 Intermediate training material? If you understand the program foundations, it makes sense to learn more skills. It will improve your efficiency.
Microsoft Office Outlook 2003 – AdvancedHere are just a few of the topics and lessons covered in this Microsoft Office Outlook 2003: Advanced courseware: Opening and Closing, Personal Folders, AutoArchive Options, Creating a New Outlook Profile, Options in the Outlook Address Book and more.
Microsoft Office Outlook 2003 – FoundationMicrosoft Office Outlook 2003: Basic training provides users with skills training on Outlook 2003 which will help empower them to use the program, and deal effectively with technology changes in the workplace. Microsoft Office Outlook 2003 is still one of today’s email clients of choice.  Having your employees or students using this program will help them to communicate quickly and efficiently.
Microsoft Office Outlook 2003 – IntermediateAre you ready to learn additional skills in Microsoft Office Outlook 2003: Intermediate? If you understand the program foundations, it makes sense to learn more skills. It will improve your efficiency.
Microsoft Office Outlook 2007 – AdvancedHere are just a few of the topics and lessons covered in this Microsoft Office Outlook 2007: Advanced courseware:

Using the Time Zone Feature, Assigning Tasks, Marking a Contact as Private and more.
Microsoft Office Outlook 2007 – ExpertHere are just a few of the topics and lessons covered in this courseware: Using the RSS Feeds Tab, Using the SharePoint Lists Tab, Modifying Published Calendars, Archiving Manually.
Microsoft Office Outlook 2007 – FoundationHaving your staff know how to use the features available to them in this version of Outlook compared to Outlook 2003 or another email program will improve their efficiency.
Microsoft Office Outlook 2007 – IntermediateMicrosoft Office Outlook 2007: Expert will help your students get ready for expert status. Have they already received training in the foundation, intermediate and advanced level curriculum? With our training materials and courseware you are ready to take them to the next level.
Microsoft Office Outlook 2010 – AdvancedMicrosoft Office Outlook 2010: Basic training material courseware will expand on existing functionality and introduce new features including: Ribbon Interface, Calendar Overview, Conversation Features, Quick Steps, Multiple Exchange Server E-mail Accounts, Integration with Microsoft Officer Communicator, and social networking, Support for Text Messaging and Improved Search Functionality.
Microsoft Office Outlook 2010 – FoundationMicrosoft Office Outlook 2010: Basic gives a better understanding of Microsoft Office 2010 Outlook and will allow students to be more organized and focused when it comes to managing email.  We can all benefit from organization, a necessary skill. Microsoft Office Outlook 2010: Basic training material courseware will expand on existing functionality and introduce new features including: Ribbon Interface, Calendar Overview, Conversation Features, Quick Steps, Multiple Exchange Server E-mail Accounts, Integration with Microsoft Officer Communicator, and social networking, Support for Text Messaging and Improved Search Functionality.
Microsoft Office Outlook 2010 – IntermediateMicrosoft Office Outlook 2010: Intermediate is for you if staying connected with colleagues, customers, clients, and employees through email is essential to remaining up to date with business and organizational activities. Office Outlook 2010 enables users to access a personal calendar, create, send, and manage e-mail, manage an address book, keep track of their to-do list and schedule appointments. Making sure that your personnel is taking advantage of these features is the best way ensure positive communication results. Our courseware training materials for Office Outlook 2010 provide students with a comprehensive learning resource to maximize their capabilities using the program.
Microsoft Office PowerPoint 2002 – AdvancedHere are just a few of the topics and lessons covered in this Microsoft XP Publisher 2002 Advanced training courseware: User Assistance Options, Create Custom Toolbars, Adding And Removing Commands, Convert A Web Publication To A Print Publication.
Microsoft Office PowerPoint 2002 – FoundationMicrosoft XP Project 2002 Basic courseware training material if you need to manage your documents! Microsoft Office Project 2002 is a database that allows you to file, store, find and share information. We offer courseware training material for  Microsoft Office Project 2002. It will allow you to train students using our fully customizable course content. You can modify lessons, examples, exercises and logos.
Microsoft Office PowerPoint 2002 – IntermediateHere are just a few of the topics and lessons covered in this courseware and the supporting training materials: Using and Saving, Template Previews, Using Multiple Views, Using the Resource Information Dialog, Removing a Resource, Assigning a Resource to a Task (Tools Menu).
Microsoft Office PowerPoint 2003 – AdvancedHere are just a few of the topics and lessons covered in this Microsoft Office PowerPoint 2003: Advanced training courseware: The Security Tab, The Spelling And Style Tab, Designing A Custom Toolbar, Modifying And Customizing Autocorrect Options.
Microsoft Office PowerPoint 2003 – FoundationWith Project 2003 – Foundation, we come in with industry proven training materials and give you the confidence to put on a workshop like a subject matter expert.   With so much happening now, who can blame your students for having trouble staying organized?  Getting Microsoft Office Project 2003 was a good start, but they don’t know how it works and perhaps your don’t either.
Microsoft Office PowerPoint 2003 – IntermediateHere are just a few of the topics and lessons covered in this Microsoft Office PowerPoint 2003: Intermediate courseware: Changing Your Border, Shading and Fills, Legends and Labels, Exhibiting Gridlines and Trendlines, Choosing your Chart Style and more.
Microsoft Office PowerPoint 2007 – AdvancedHere are just a few of the topics and lessons covered in this courseware: Basic Custom Shows, Linked or Hyperlinked Custom Shows, Delivering a Presentation on a Computer, What Is The Viewer?, Creating a Photo Album and more.
Microsoft Office PowerPoint 2007 – ExpertWith Microsoft Office PowerPoint 2007: Expert training materials you can make sure that your students ready for expert status. Have they already received training in the foundation, intermediate and advanced level curriculum? This training materials and courseware can help.
Microsoft Office PowerPoint 2007 – FoundationKnowing how to create presentations for business, student or personal use is a necessary skill. We have training material that will help you learn the many uses of the leading program, Microsoft Office PowerPoint 2007.
Microsoft Office PowerPoint 2007 – IntermediateThere is a lot to learn. Here are just a few of the topics and lessons covered in this courseware: Using a Template, Inserting an Excel, Table Adding Effects, Legends and Labels, Inserting a SmartArt Graphic from a Slide, Changing Diagram Types and Design Schemes, and more.
Microsoft Office PowerPoint 2010 – AdvancedMicrosoft Office PowerPoint 2010: Advanced is for you if you have mastered the basics of Microsoft Office PowerPoint 2010 and are ready to create PowerPoint presentations that will blow your audience away!
Microsoft Office PowerPoint 2010 – FoundationUse Microsoft Office PowerPoint 2010: Basic courseware if you have to teach a course to students or deliver training to employees on Microsoft Office PowerPoint 2010. Not sure where to begin or what to talk about? Don’t have the time to create a complete course? We have what you need with our courseware.  It’s used in over 150 countries around the world everyday to help people pull off presentations and courses that are packed with easy-to-understand and informative lessons.  We’ve done all the work for you, really! By having everything already done for you all you have to do is read the training material and customize it to your liking, could it be any easier?
Microsoft Office PowerPoint 2010 – IntermediateMicrosoft Office PowerPoint 2010: Intermediate training material is an extremely valuable tool that gives you the ability to proficiently use PowerPoint 2010 in a business or organizational setting. PowerPoint Presentations have become an expected part of conference gatherings, executive discussions, or client sales meetings. The advantages of using PowerPoint to enhance the presentation of information to an audience are endless. We live in a world which holds great value in visual stimulation. Most people respond well to visual aids during presentations. However, using Office PowerPoint 2010 without having been correctly informed of the appropriate use of tools and options can lead to a disappointed audience.
Microsoft Office Project 2002 – AdvancedOur Microsoft Office Project 2002: Advanced courseware and training material includes all the tools that you need to manage your project and related files.
Microsoft Office Project 2002 – FoundationMicrosoft XP Project 2002 Basic courseware training material if you need to manage your documents! Microsoft Office Project 2002 is a database that allows you to file, store, find and share information.
Microsoft Office Project 2002 – IntermediateOur Microsoft Office Project 2002: Intermediate training courseware and material includes all the information that you need on advanced data analysis and reporting tools.
Microsoft Office Project 2003 – AdvancedHere are just a few of the topics and lessons covered in this Project 2003 – Advanced courseware: Using the Gantt Chart View, Formatting Categories, Adding Menus, Setting General, View, and Editing Options, Setting Interface Options, Practice Exercise, Adding a Hyperlink to a Task, Using the Tracking Toolbar.
Microsoft Office Project 2003 – FoundationWith Project 2003 – Foundation, we come in with industry proven training materials and give you the confidence to put on a workshop like a subject matter expert.   With so much happening now, who can blame your students for having trouble staying organized?  Getting Microsoft Office Project 2003 was a good start, but they don’t know how it works and perhaps your don’t either.
Microsoft Office Project 2003 – IntermediateProject 2003 – Intermediate will help to learn additional skills for Office Project 2003? If you understand the program foundations, it makes sense to learn more skills. It will improve your efficiency.
Microsoft Office Project 2007 – AdvancedHere are just a few of the topics and lessons covered in this Microsoft Office Project 2007: Advanced courseware: Formatting Individual Bars, Formatting Categories, Customizing Menus, Enabling AutoSave, Setting Fixed Duration Tasks and more.
Microsoft Office Project 2007 – ExpertHere are just a few of the topics and lessons covered in this courseware: Using the Add-ins Tab, Viewing an IRM-Protected Document, Attaching your Signature to a Presentation, Customizing Smart Tags, Playing a Macro and more.
Microsoft Office Project 2007 – FoundationMicrosoft Office Project 2007: Basic provides training for the powerful project management tool Microsoft Office Project 2007. Having the right skills to understand and use the program will improve project efficiency. Providing training on Project 2007 will empower your employees and students to work more efficiently, helping the project along that much faster.
Microsoft Office Project 2007 – IntermediateAre you ready to learn additional skills? If you understand the program foundations, it makes sense to learn more skills. It will improve your efficiency. That’s where Microsoft Project 2007 Intermediate comes in!
Microsoft Office Project 2010 – AdvancedOur Microsoft Office Project 2010: Advanced courseware and training material includes all the tools that you need to manage your project and related files.
Microsoft Office Project 2010 – FoundationMicrosoft Office Project 2010: Basic Level course will teach that, when used properly, Microsoft Office Project 2010 is a valuable tool.  When not used properly the risk of team frustration and overall team inefficiency are significant.  These risks are also unnecessary.  Properly train the team and avoid headaches with courseware.
Microsoft Office Project 2010 – IntermediateOur Microsoft Office Project 2010: Intermediate training courseware and material includes all the information that you need on advanced data analysis and reporting tools.
Microsoft Office Publisher 2002 – AdvancedHere are just a few of the topics and lessons covered in this Microsoft XP Publisher 2002 Advanced training courseware: User Assistance Options, Create Custom Toolbars, Adding And Removing Commands, Convert A Web Publication To A Print Publication and more.
Microsoft Office Publisher 2002 – FoundationWith our Microsoft XP Publisher 2002 Basic courseware training material you can have the confidence to walk into the classroom knowing the material you have is sound. In today’s workplace using spreadsheets has become commonplace. After all this time, Microsoft office Excel 2002 is still towards the front of the pack for spreadsheets programs. Providing training that will offer the needed skills to your workers will help them understand Excel 2002. This will empower them to adopt new technology, increasing their efficiency in the workplace.
Microsoft Office Publisher 2002 – IntermediateHere are just a few of the topics and lessons covered in this Microsoft XP Publisher 2002 Advanced training courseware: User Assistance Options, Create Custom Toolbars, Adding And Removing Commands, Convert A Web Publication To A Print Publication, Selecting Navigation Options and more.
Microsoft Office Publisher 2003 – AdvancedHere are just a few of the topics and lessons covered in this Microsoft Office Publisher 2003: Advanced courseware: Inserting Hyperlinks,

Link to an E-mail Address, Resizing and Moving Hot Spots and more.
Microsoft Office Publisher 2003 – FoundationYou will feel confident and knowledgeable when teaching the Microsoft Office Publisher 2003: Basic program. Some of the covered material are as listed: opening, saving and closing publications; search and research task panes; the publisher toolbars and main menu; incorporating your personal information set; creating publications; colour and background colour schemes; page layouts; headers and footers; font schemes and text styles; incorporating word art and so much more.
Microsoft Office Publisher 2003 – IntermediateIf you understand the program foundations, it makes sense to learn more skills in Microsoft Office Publisher 2003: Intermediate. It will improve your efficiency.
Microsoft Office Publisher 2007 – AdvancedIf you understand the program foundations, it makes sense to learn more skills in Microsoft Office Publisher 2003: Intermediate. It will improve your efficiency.
Microsoft Office Publisher 2007 – ExpertHere are just a few of the topics and lessons covered in this courseware: Macro Security, Copying a Macro from an Existing Publication or Template, How to Use the Properties Pane, Using the Project Explorer, Saving a Publisher File as a Word Document, Searching For Documents, Using Office Diagnostics and more.
Microsoft Office Publisher 2007 – FoundationThe modifiable Microsoft Office Publisher 2007 courseware has training material to help you feel confident in teaching: interacting with the program, help, creating publications, formatting publications, adding text, working with pages, editing material, editing graphics and so much more. The above material will ensure you are confident in teaching Microsoft Office Publisher 2007.
Microsoft Office Publisher 2007 – IntermediateHere are just a few of the topics and lessons covered in this courseware: Using the My Places Toolbar, Using File Properties, Accessing a Custom Template, Hiding or Unhiding a Window, Splitting a Window, Using Filters, Creating a Resource List and more.
Microsoft Office Publisher 2010 – AdvancedOur Microsoft Office Publisher 2010: Advanced training courseware includes all the information students need to make their publication attractive, uniform, and ready for large-scale printing.
Microsoft Office Publisher 2010 – FoundationAdd our Microsoft Office Publisher 2010: Basic Training Materials to your library and you will have everything you need to present a workshop like a subject matter expert.  Learning or teaching the basics and what’s new in Publisher 2010 has never been easier.  With the Instructor Guide, Workbook, Quick Reference Guide, Student Manual and Power Point Presentation included with the training material packages, we take the guess work out of what’s important and give your students the best training possible.
Microsoft Office Publisher 2010 – IntermediateHere are just a few of the topics and lessons covered in this courseware: Using the My Places Toolbar, Using File Properties, Accessing a Custom Template, Hiding or Unhiding a Window, Splitting a Window, Using Filters and more.
Microsoft Office SharePoint Designer 2007 – AdvancedHere are just a few of the topics and lessons covered in this courseware: Creating a Master Page, Editing Master Page, Using the Apply Styles Pane, Modifying a Style
Microsoft Office SharePoint Designer 2007 – ExpertHere are just a few of the topics and lessons covered in this courseware: What is a Form?, Building a Form, What is JavaScript?, Opening the Script Editor, Debugging with the Script Editor and more.
Microsoft Office SharePoint Designer 2007 – FoundationWant your team to know how to communicate in a more efficient, effective manner? With our Office SharePoint Designer 2007 Foundation courseware training materials we’ll take you through everything you need to know to successfully teach how to operate this program and push your students to the next level.
Microsoft Office SharePoint Designer 2007 – IntermediateHere are just a few of the topics and lessons covered in this courseware: Importing a Site, Using a Dynamic Web Page Template, Applying a Dynamic Web Template to a Web Page, What is HTML? and more.
Microsoft Office SharePoint Server 2007Find yourself assigned to the role of SharePoint member and site owner? Lots of questions? Well here’s the answer to all your questions. With our courseware training material on Microsoft Office SharePoint Server 2007 you’ll learn the basics of how SharePoint can be used as an effective way to collaborate with your organization.
Microsoft Office SharePoint Server 2010A better understanding about Microsoft Office SharePoint Server 2010 will help employees connect, collaborate, and share content with each other for a more effective team oriented workplace environment.  Use our customizable courseware and training materials to teach them how.
Microsoft Office Visio 2007Some of the course materials include: Using toolbars, Creating drawing, Working with templates, Basic editing commands and more.
Microsoft Office Visio 2010 – AdvancedOur Microsoft Office Visio 2010: Advanced courseware and training materials will help students leverage the power of Visio and do more with diagrams.
Microsoft Office Visio 2010 – FoundationMicrosoft Office Visio 2010 is the newest version of Microsoft’s diagramming application. Whether you’re using Visio for the first time, or have been using it for years, this introductory training courseware will help you make the most of Visio’s exciting features. Highlights of the Microsoft Office Visio 2010 training course include a complete review of the new ribbon-based interface, plus a complete walkthrough of creating your own ribbon tabs. We will also explore how to set up a new diagram, creating a basic diagram, using the new Auto Connect feature, and accessing Visio’s many templates and sample diagrams. All courseware training materials are completely customizable, to suit the trainer’s content and brand needs.
Microsoft Office Visio 2010 – IntermediateOur Microsoft Office Visio 2010: Intermediate courseware and training material includes all the information students need to get more comfortable with using Visio to perform everyday tasks.
Microsoft Office Word 2002 – AdvancedDo not stress over time.  Use your time more efficiently. Use our already prepared Word 2002 Basic courseware training material to make your job easier. You will be able to spend more time in the classroom if you rely on our professionals to prepare the lesson material. Microsoft Word 2002 allows you to create letterheads, letters, fax documents, posters, reports, projects and more. Every student deserves the opportunity to learn how to use Microsoft Office Word 2002.
Microsoft Office Word 2002 – ExpertHere are just a few of the topics and lessons covered in this Microsoft XP Word 2002 Expert courseware: Inserting Form Fields

Protecting a Form, Using Multiple Sections, Editing a Macro’s Code Using the Visual Basic Editor and more.
Microsoft Office Word 2002 – FoundationDo not stress over time.  Use your time more efficiently. Use our already prepared Word 2002 Basic courseware training material to make your job easier. You will be able to spend more time in the classroom if you rely on our professionals to prepare the lesson material. Microsoft Word 2002 allows you to create letterheads, letters, fax documents, posters, reports, projects and more. Every student deserves the opportunity to learn how to use Microsoft Office Word 2002.
Microsoft Office Word 2002 – IntermediateAre you ready to learn additional skills with our Microsoft XP Word 2002 Intermediate training courseware? If you understand the program foundations, it makes sense to learn more skills.  It will improve your efficiency.
Microsoft Office Word 2003 – AdvancedHere are just a few of the topics and lessons covered in this Microsoft Office Word 2003: Advanced courseware: Using Page and Line, Break Options, Using the Research Pane, Using the Thesaurus, Translating a Document, Sorting Your Data and more.
Microsoft Office Word 2003 – ExpertUse Microsoft Office Word 2003: Expert training if you are looking to create a group of experts to deploy throughout your organization as efficiency stimulators!
Microsoft Office Word 2003 – FoundationMicrosoft Office Word 2003: Basic training is at the top of the list when it comes to the Microsoft Office Word 2003 word processing program. Knowing how to use it, and use it well, can help anyone increase their efficiency. This is true for both a corporate workplace and school setting. Our Word 2003 courseware training material is market tested around the world, giving you the confidence to train your students using our world-class courseware. You can customize our courseware training material however you like. Add, edit, and delete anything. Make it your own.
Microsoft Office Word 2003 – IntermediateAre you ready to learn additional skills with Microsoft Office Word 2003: Intermediate courseware? If you understand the program foundations, it makes sense to learn more skills. It will improve your efficiency.
Microsoft Office Word 2007 – AdvancedOur Microsoft Office Word 2007: Advanced courseware and training materials for Word 2007 offers instructors the capability to teach students of all skill levels. By introducing learners to the foundational functions of the program, you can ensure that every learner gains a solid knowledge base from which to proceed. As students progress through the information, you will be prepared to take them to the next level of their lessons in Word 2007.
Microsoft Office Word 2007 – ExpertOur Microsoft Office Word 2007: Expert courseware and training material for Word 2007 offers instructors to take students to the next level. By introducing learners to the foundational functions of the program, you can ensure that every learner gains a solid knowledge base from which to proceed. As students progress through the information, you will be prepared to take them to the next level of their lessons in Word 2007.
Microsoft Office Word 2007 – FoundationMicrosoft Office Word 2007 Core Essentials course material is designed to make you train like an expert. What would you do if you had just been assigned to instruct a class on the essentials of Microsoft Word 2007? What if you don’t have the knowledge or time to prepare the training material that is necessary  to teach the essentials of Microsoft Word 2007. You could spend long painful hours stumbling through the seemingly endless functions of the program, or you could by pre-written courseware like ours!
Microsoft Office Word 2007 – IntermediateOur Microsoft Office Word 2007: Advanced courseware and training materials for Word 2007 offers instructors the capability to teach students of all skill levels. By introducing learners to the foundational functions of the program, you can ensure that every learner gains a solid knowledge base from which to proceed. As students progress through the information, you will be prepared to take them to the next level of their lessons in Word 2007.
Microsoft Office Word 2010 – AdvancedOur Microsoft Office Word 2010: Advanced courseware and training material includes plenty of information on the various objects that can be added to Word documents.
Microsoft Office Word 2010 – ExpertOur Microsoft Office Word 2010: Advanced courseware and training material includes plenty of information on the various objects that can be added to Word documents.
Microsoft Office Word 2010 – FoundationWith Microsoft Office Word 2010: Basic everyone can benefit from Microsoft Word 2010 training. Proper use of the program will increase efficiency.  Understanding  and using the powerful functionality of Word are necessary skills.
Microsoft Office Word 2010 – IntermediateMicrosoft Office Word 2010: Intermediate is customizable courseware for Office Word 2010, the newest version of the popular word processing program. This courseware training material explores most of Word’s 1500+ commands. Whether you’re using Word for the first time, or have been using it for years, this course will help you make the most of Word 2010’s new features and interface. Highlights of the course include complete coverage of the customizable ribbon, the new navigation pane (which replaces the document map), and the Backstage view.
Microsoft OneNote 2010This Microsoft OneNote 2010 training package will help students prepare for Microsoft Office Specialist Exam 77-853.
Microsoft Outlook 2010: Part OneMicrosoft Outlook 2010: Part One is the first of two courses focusing on the Microsoft Office Specialist Exam for Outlook (77-884).
Microsoft Outlook 2010: Part TwoThis Microsoft Outlook 2010: Part Two course wraps up preparation for the Microsoft Office Specialist Exam for Outlook (77-884).
Microsoft Outlook 2016: Part OneThis Microsoft Outlook 2016: Part Two course wraps up preparation for the Microsoft Office Specialist Exam for Outlook (77-884).
Microsoft Outlook 2016: Part TwoThis Microsoft Outlook 2016: Part Two course wraps up preparation for the Microsoft Office Specialist Exam for Outlook (77-884).
Microsoft Outlook Express 6Outlook Express 6 is still one of the most used email clients today.  Having the skills needed to use Outlook Express 6 effectively will enable your employees or students to be more effective during their daily routines.  Offering training on these skills will be the quickest and easiest way for you to help your employees or students.
Microsoft PowerPoint 2010: Part OneThis Microsoft PowerPoint 2010: Part One course is the first half of a two-part series that is designed to help students prepare for Microsoft Office Specialist Exam 77-883. They will learn fundamental concepts covered in the exam, including how to create a slide presentation, work with graphical and multimedia elements, create charts and tables, and apply transitions and animations.
Microsoft PowerPoint 2010: Part TwoThis Microsoft PowerPoint 2010: Part Two course is the second half of a two-part series that is designed to help students prepare for Microsoft Office Specialist Exam 77-883.
Microsoft PowerPoint 2016: Part OnePowerPoint is Microsoft’s presentation software, and this introductory PowerPoint 2016 training program will help students create engaging, exciting presentations that deliver results. By the end of this Microsoft PowerPoint 2016 course, students will be ready to design, develop, and deliver their own presentations.
Microsoft PowerPoint 2016: Part TwoMicrosoft PowerPoint 2016 Part Two follows the Part One introductory session, and will give students further skills to create outstanding presentations. By the end of this hands-on course, students will have mastered advanced skills, including: modifying the PowerPoint environment, customizing template designs, adding SmartArt to a presentation, working with media and animations, collaborating on a presentation, customizing a slide show, and securing and distributing a presentation.
Microsoft SharePoint Designer 2010 – AdvancedOur Microsoft Office SharePoint Designer 2010: Advanced courseware and training material includes all the information students need to conquer SharePoint Designer’s most complex features.
Microsoft SharePoint Designer 2010 – FoundationOur Microsoft Office SharePoint Designer 2010: Basic training materials courseware includes all the information students need to create a basic SharePoint site.
Microsoft SharePoint Designer 2010 – IntermediateOur Microsoft Office SharePoint Designer 2010: Intermediate courseware includes all the information students need to create and manage many different types of SharePoint content.
Microsoft Windows 10: Part OneMicrosoft Windows 10 Part One brings the power of Windows 10 to your classroom.
Microsoft Windows 10: Part TwoMicrosoft Windows 10 Part Two will take students beyond the basics of Windows 10 with this intermediate-level course.
Microsoft Windows 10: Transition from Microsoft Windows 8.1We’ve designed this comprehensive Microsoft Windows 10 Transition course to give students the essentials of upgrading from Windows 8.1 to Windows 10.
Microsoft Windows 7 – AdvancedWhether your students are beginner Windows users, or if you are instructing a group of computer experts, the Windows 7 Advanced Courseware has been designed to engage all learners. This courseware title and training materials include all of the information they need to maximize their performance with Windows 7. Separating this course title into four distinct learning levels, our writers have produced the best resource available for Windows 7 instructors.
Microsoft Windows 7 – ExpertWhether your students are beginner Windows users, or if you are instructing a group of computer experts, the Windows 7 Advanced Courseware has been designed to engage all learners. This courseware title and training materials include all of the information they need to maximize their performance with Windows 7. Separating this course title into four distinct learning levels, our writers have produced the best resource available for Windows 7 instructors.
Microsoft Windows 7 – FoundationMicrosoft Windows 7 Foundation explores Microsoft’s newest operating system. Most companies have adopted this new technology for their workplace, or are planning to soon.  With a new operating system comes training requirements. This will help your employees or students take advantage of the new features and benefits of Windows 7, allowing them to work more effectively and efficiently.
Microsoft Windows 7 – IntermediateMicrosoft Windows 7 Intermediate explores Microsoft’s newest operating system. Most companies have adopted this new technology for their workplace, or are planning to soon.  With a new operating system comes training requirements. This will help your employees or students take advantage of the new features and benefits of Windows 7, allowing them to work more effectively and efficiently.
Microsoft Windows 8 – AdvancedTake your Windows knowledge to the next level with this Microsoft Windows 8 Advanced course and training materials.
Microsoft Windows 8 – ExpertThis Windows 8 Expert courseware and training materials package is intended to help experienced Windows users get to know its more complex components and settings.
Microsoft Windows 8 – FoundationThis Windows 8 Expert courseware and training materials package is intended to help experienced Windows users get to know its more complex components and settings.
Microsoft Windows 8 – IntermediateIf you’re looking for ways to become more productive with Windows 8, then have a look at this Microsoft Windows 8 intermediate-level training materials course. Section One: will show you how to customize your Start screen. Topics include managing tiles, modifying the appearance of the Start screen itself, and creating advanced passwords. You’ll also learn how to customize the Lock screen.

Section Two: explores how to have fun in Windows 8. You’ll learn how to use the Music, Video, Camera, and Games apps. We’ll also cover how to use the Windows Media Player desktop application.

Section Three: takes an in-depth look at three basic Windows 8 desktop applications: Internet Explorer, Calculator, and Paint.

Section Four: covers the Windows 8 word processing applications: WordPad, Notepad, and Windows Journal.

Section Five: covers Windows Fax and Scan, Sticky Notes, Snipping Tool, Sound Recorder, and XPS Viewer.
Microsoft Windows Vista – AdvancedAre you ready for the advanced concepts? Have you already received training in the foundation and intermediate level curriculum?
Microsoft Windows Vista – ExpertHere are just a few of the topics and lessons covered in this courseware: Opening Remote Desktop, Configuring Remote Desktop, Using People Near Me, Signing into Windows Live Messenger and many more.
Microsoft Windows Vista – FoundationAdopting new technology is never easy? With knowledge, comes acceptance. Our Microsoft Windows Vista Basic courseware training materials will enable you to easily teach and empower your students.
Microsoft Windows Vista – IntermediateAre you ready to learn additional skills? If you understand the program foundations, it makes sense to learn more skills with Microsoft Windows Vista Intermediate. It will improve your efficiency.
Microsoft Windows XP – AdvancedHere are just a few of the topics and lessons covered in this courseware: Repairing Hard Disk Errors, Installing and Removing Software Packages, Adding and Removing Windows Components, Installing New Hardware, System Configuration Utility and many more.
Microsoft Windows XP – FoundationIn this course for Microsoft Windows XP Foundation you can fully customize the materials to meet the needs of the users you are training. We offer three levels of Windows XP courseware training: Windows XP Foundation, Intermediate and Advanced.
Microsoft Windows XP – IntermediateAre you ready to learn additional skills? If you understand the Windows XP Intermediate program foundations, it makes sense to learn more skills.  It will improve your efficiency.
Microsoft Word 2010: Part OneThis Microsoft Word 2010: Part One courseware is the first manual in a three-part series that has been designed to align with Microsoft Office Specialist Exams 77-881 and 77-887.
Microsoft Word 2010: Part ThreeMicrosoft Word 2010: Part Three, the final part of the three-part Microsoft Word 2010 courseware, will help students complete their preparation for Microsoft Office Specialist Exams 77-881

and 77-887.
Microsoft Word 2010: Part TwoThis Microsoft Word 2010: Part Two courseware is the second manual in a three-part series that has been designed to align with Microsoft Office Specialist Exams

77-881 and 77-887.
Microsoft Word 2016: Part OneThis Microsoft Word 2016 Part One training package is the first of a three-part series. Its comprehensive, easy-to-follow topics will give students a solid foundation in this popular program.
Microsoft Word 2016: Part TwoKeep the learning going with the second course in our Microsoft Word 2016 series – Microsoft Word 2016 Part Two. This course is designed to help users who are familiar with Word’s basic features to take their skills to the next level.
Microsoft Word 2016: Part ThreeKeep the learning going with the third course in Microsoft Word 2016 series. Microsoft Word 2016 Part Three is designed to help users who are familiar with Word’s advanced features to take their skills to the next level.
Motivation Training: Motivating Your WorkforceIn this course, learn about: what motivation is; common motivational theories and how to apply them; and how to create and maintain a motivational climate.
NLP Tools for Real LifeNeuro linguistic programming (or NLP) is a method that combines perception, thought, and action to achieve desired results. This course, NLP (Neuro Linguistic Programming): Tools For Real Life, follows An Introduction to Neuro Linguistic Programming, which acquainted students with the fundamentals of NLP. Once students have a good understanding of NLP’s basic principles, they can acquire hands-on experience through this course, including important NLP techniques such as anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and even some self-hypnosis techniques.
Negotiating for ResultsNegotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, and develop a higher degree of satisfaction with outcomes at home and at work. Whether working on a project or fulfilling support duties, this course will provide a basic comfort level to negotiate in any situation. This interactive course includes techniques to promote effective communication and provides techniques for turning face-to-face confrontation into side-by-side problem-solving.
Networking for SuccessBusiness networking is an effective and efficient way for business people to connect, develop meaningful relationships, and grow their businesses. In this interactive Networking for Success course, students will learn the essential ingredients for business networking, including in-person, people-centered connections, and online spaces such as LinkedIn.
Onboarding: The Essential Rules for a Successful Onboarding ProgramOnboarding – The Essential Rules for a Successful Onboarding Program is a course for corporate and human resources trainers, helping companies to improve retention and employee satisfaction levels.
OneNote 2013 Advanced EssentialsTake the power of the latest version of OneNote into your classroom with the OneNote 2013 Advanced Essentials course. This 12-module course covers useful tools that are part of the OneNote 2013 package. Topics include handwriting text, drawing shapes, advanced picture tasks, customizing pages, using page templates, working with sections and section groups, syncing your Notebook, managing notebook properties, as well as managing and backing up OneNote files.
OneNote 2013 Core EssentialsThis one-level Microsoft OneNote 2013 Core Essentials courseware package covers all the basics of working with this note-taking program. Topics include the basics of OneNote; adding media (like pictures, video, audio, tables, and screenshots) to notebooks; sharing notebooks with SkyDrive; using linked note taking; and customizing the interface.
OneNote 2013 ExpertSpread the word about the expert-level skills available to users of OneNote 2013 with the comprehensive all-encompassing OneNote 2013 Expert training course. The 12 modules in this course cover: creating outlines, linking notes, OneNote Online, customizing OneNote, versions, Excel files in OneNote, using Visio files, equations, audio and video files, and customizing OneNote security.
Orientation Handbook: Getting Employees Off to a Good StartTopics explored in this course include how important an orientation program is to an organization in terms of engagement, retention, and fiscal responsibility; identifying the role of the human resources department in orientation; exploring the commitment curve; determining critical elements of effective employee training; helping employees settle into their new environment and establishing relationships; and considering the value of an employee handbook for new and existing employees.
Outlook 2013 Advanced EssentialsIf you’re looking for training on the following topics, you’ll find it in our Microsoft Outlook 2013 Advanced Essentials course.
Outlook 2013 Core EssentialsWhat would you say to a comprehensive one-level training materials courseware package that provides everything that a prepared trainer needs to teach a course on Outlook 2013 Core Essentials? Would you say that it sounds like the perfect solution for you as a trainer? Then look no further! It’s available right here. This courseware takes students from the basics of Outlook 2013, including dealing with messages; using the calendar, tasks, notes, contacts; and connecting social networks to Outlook. The final modules of the course look at Quick Steps and how to customize the interface.
Outlook 2013 ExpertEpic quests always have an elusive target as the goal, whether it’s a missing relic or the destruction of a ring, and, in some cases, it may a quest for knowledge. So, instead of scaling a mountain to seek wisdom, get your students to sit in your classroom and partake of the fount of knowledge that flows from this 12-module Microsoft Outlook 2013 Expert course.
Overcoming Objections to Nail the SaleCorporate trainers are always looking for ways to help sales professionals overcome customer objections and convert them to a sale. In this course, Overcoming Objections to Nail the Sale, you will help students work through objections effectively and convert those prospects to sales. You’ll help them plan and prepare for objections so that they can handle customer concerns, reduce the number of objections they encounter, and improve their averages at closing sales.
Performance Management – Managing Employee PerformanceCorporate trainers can offer inspiration and solid tools for individuals responsible for measuring Performance Management: Managing Employee Performance. In this course, you’ll help leaders learn how to manage for optimum performance, contribute to motivating work environments, to understand the role of goal setting in performance management, use ideal tools to help employees set and achieve goals, apply a three-phase model that will help prepare employees for peak performance, activate their inner motivation, and evaluate their skills.
Personal Brand: Maximizing Personal ImpactThis interactive course — Personal Branding — is designed as an exploration of the type of impact each of us want to have in life and at work. Students will consider and define their influence,  learn skills for success, and how to create those circumstances.
Planning for Workplace SafetyIn this course, students are introduced to developing a safety policy, and then they learn how to introduce a safety plan to employees and how to develop a communications plan. Safety training is covered, along with incident response plans, health and safety inspections, and safety audits.
PowerPoint 2013 Advanced EssentialsIf you’re looking for a course on the advanced features of Microsoft PowerPoint 2013, look no further than PowerPoint 2013 Advanced Essentials!
PowerPoint 2013 Core EssentialsWe’ve created a courseware package that covers the most important elements of Microsoft PowerPoint 2013 Core Essentials. Students will learn how to create presentations, use themes and variants, add media and objects to a presentation, format text, share presentations with SkyDrive and SharePoint, present a slide show online, and customize the interface.
PowerPoint 2013 ExpertOur Microsoft PowerPoint 2013 Expert course is the answer to the question you haven’t asked yet. It provides a complete 12-module package that you can deliver students on such topics as Doing more with Shapes, Working with Action Buttons, Inserting and Editing Videos, Protecting Your Presentation, Setting up Your Show, Creating Macros, and much more.
Problem Solving and Decision MakingIn this course, students will develop their skills in Problem-Solving and Decision-Making. This training course includes skill development exercises that include learning to apply problem-solving steps and tools, analyzing information to clearly describe problems, thinking creatively, being a contributing member of a problem solving team, selecting the best approach for making decisions, creating a plan for implementing, evaluating, and following up on decisions, and how to avoid common decision-making mistakes.
Process Improvement with Gap AnalysisProcess improvement refers to proactively identifying, analyzing, and improving upon existing business practices in order to improve efficiency and accuracy of those processes.This systematic approach helps to reduce overall completion time, improve the quality of the output, and identify wasted efforts, ensuring that operations run smoothly.Gap analysis is a method of improvement through comparing actual performance with desired performance, and is among skills that are in demand for organizations in today’s business climate. Process Improvement with Gap Analysis course will be an excellent addition to your process management course set. It covers: different methods of gap analysis, how to perform each stage of the gap analysis process, and how to create a gap analysis report.
Project 2013 Advanced EssentialsGet a high-level view of the features and tools in Microsoft Project 2013 with advanced level Project 2013 Advanced Essentials course. There are 12 comprehensive modules that ensure no stone is unturned in the search for skills that lead your students to become power users of Microsoft Project 2013.
Project 2013 Core EssentialsThis course package provides the tools you need to deliver a successful workshop on Microsoft Project 2013 Core Essentials.
Project 2013 ExpertThis course will expand the knowledge of your learners to incorporate expert-level skills over the course of 12-modules in this fully customizable instructor-led training package. This course provides skills and insight into topics that include: file management tools, advanced task management, advanced task operations, advanced views, adding a shape, formatting a shape, adding a graphical indicator, formatting a Gantt chart, working with variances, the Work Breakdown Structure

code, and saving cube data.
Project Management FundamentalsThis one day training courseware program is intended to familiarize students with common project management terms, identify the benefits of projects, teach the concepts of project life cycles, prioritizing and setting goals, use some basic, simple planning tools, and explore charters and statements of work.
Project Management Training: Understanding Project ManagementThis course is a comprehensive program in Project Management Training: Understanding Project Management, enabling those who are new to project management to develop an excellent understanding of methods, processes, and the benefits of using a project management approach.
Project Management: All You Need to KnowProject management is no longer only for huge projects worth hundreds of thousands of dollars. Small projects can also benefit from project management tools. These time-tested tools can help get that small project done well, under budget, and on time. This course is not intended for those who want to be certified as project managers, but rather for those who complete projects at work from time to time. Students will gain experience using the most common project management execution tools and make their small projects more successful than ever with a look at a project planning document all the way through the various life-cycle stages of a project, to wrapping it up with a successful closing.
Project Planning: All You Need to KnowProject Planning: All You Need to Know is ideal for students who want to learn how to plan for projects, but don’t want to obtain a project management certification. The courseware begins with a look at the basics of project management and follows a steady progression through project planning, the Work Breakdown Structure, basic scheduling, the Resource Breakdown Structure, and project planning worksheets.
Prospecting for Leads like a ProSales and corporate trainers can help sales trainees develop their skills by offering a focused course: Prospecting for Leads Like a Pro. Sales professionals know that prospecting and lead-generation techniques are the keys to their success, but they may need to learn how having an effective sales system frees more time for developing relationships and making measurable sales. This training course teaches students to apply the 80/20 rule effectively, to assess who to target and how, to commit to prospecting for a portion of every day, to develop and practice networking skills, and to refine and deliver by improving their approach, and making more sales.
Public Relations Boot CampThis introductory training course in Public Relations is ideal for students with little to no PR experience, whether they are in entry-level or leadership roles. With your great training skills, they’ll learn what they need to know about strategic versus tactical PR, managing the media relationship, selecting the right spokesperson, creating valuable media kits, writing engaging press releases, and even how to manage communication during a crisis.
Public Speaking – Presentation Survival SchoolPublic Speaking: Presentation Survival School helps trainers working with new presentation hosts and public speakers. Strong presenters rely on both skill and confidence, and this course delivers solid content that encourages growth in both of those areas.
Public Speaking – Speaking Under PressureTopics covered in this course include: how to use quick and easy preparation methods; preparing for questions, even before you know what those questions will be; overcoming nervousness, particularly if the group is not sympathetic to what you have to say; using presentation techniques that establish credibility and help to persuade.
Publisher 2013 Advanced EssentialsIf you’re looking for a complete training package on the advanced features of Microsoft Publisher 2013, we’ve got a great solution for you with Publisher 2013 Advanced Essentials!
Publisher 2013 Core EssentialsThese Microsoft Publisher 2013 Core Essentials courseware training materials are just what you’ve been looking for!
Purchasing and Procurement BasicsPurchasing and procurement extends past getting the products and services that the organization needs at the right time and the right cost. This field has evolved to include relationship building, supply chain management integration, and communication with stakeholders to continually improve processes and results.
Research SkillsThis course will teach students how to research any topic using a number of different tools, starting with basic techniques, such as reading, memory recall, note-taking, and planning. Other topics discussed include: creating different kinds of outlines for different stages of a project, how to move from the outline to actual writing, editing, and polishing; and how to use all kinds of sources, including a library’s Dewey Decimal System, journals, and the internet. After completing this course, students will be ready to find reliable information on any topic, and turn that information into a compelling, accurate piece of writing.
Risk ManagementManagers and business owners know that risk management can reduce the negative impact of crises, and provides measurable benefits and cost savings. Corporate trainers looking to focus on the area of Risk Management are poised to deliver insightful training with this one day program. This course offers a risk management framework that is flexible and works with any organization. It can be applied to a single project, a department, or an enterprise-wide risk management program.
Safety in the WorkplaceHealth and safety training is essential in every workplace. Every year, workplace accidents, injuries, and the absence of a safety culture cost corporations and other organizations millions of dollars and contribute to lost work hours. These incidents also have a profound impact on workers and their families. With this comprehensive courseware, trainers will introduce the concept of a safety culture, where safety is valued as an integral part of an organization’s operation, along with providing the foundation to start building an effective safety culture.
Self-LeadershipStudents in this course will learn about the four pillars of self-leadership, allowing them to make meaningful, empowered choices while taking action. Training sessions include using techniques for adjusting to change, how to reach goals, cultivating optimism, and developing good habits.
Selling SmarterTrainers know that Selling Smarter is the key to success for sales professionals. Sales is an exciting and dynamic profession, where highly trained and sophisticated individuals engage with customers and rise to the top of their sales teams by being honest, trustworthy, and competent. In this advanced sales training course, students will learn sales techniques and skills to increase their results by identifying needs and persuading potential customers to do business.
SharePoint Designer 2013 AdvancedThis fully customizable course presents a comprehensive view of advanced skills like Working with Data Sources, Working with External Objects, Working with site objects, Working with Individual Lists and Libraries, Customizing List or Library Behavior, Using Cascading Style Sheets and many more.
SharePoint Designer 2013 Core EssentialsHere are some of the topics included in this comprehensive, customizable course: Downloading and installing SharePoint Designer 2013, Getting to know the interface, Working with site objects and many more.
SharePoint Designer 2013 ExpertThis course covers: Linking Internal Data to a Site Page, Organizing Data View Information, Formatting Data Views, Configuring the Data View Display and many more.
SharePoint Server 2013 Core EssentialsIf you’re looking for comprehensive, customizable Microsoft SharePoint Server 2013 Core Essentials training materials, look no further! We’ve developed a course that includes an instructor guide, exercise workbook, lesson plan, PowerPoint slides, and much more.
Six Sigma: Entering the DojoSix Sigma is a set of qualitative and quantitative quality tools that can help a business improve their processes. The efficiency built into the business processes brings about improved profits, confidence and quality.
Skills for the New EmployeeWith Skills for the Administrative Assistant, trainers will teach new and aspiring administrative assistants the essential soft skills necessary to succeed in their careers. This content rich course will help people who work in support positions to improve their performance in an office environment by teaching them interpersonal skills, including communication, first impressions, and personal management. They’ll also learn the importance of professional presence, techniques for being assertive, managing conflict, and dealing with difficult people.
Skype for BusinessThis 12-module instructor-led package delivers a lot of bang for the buck in the training field. It covers: the basics, setting presence and location, managing contacts, alerts and alert sounds, instant messaging, audio and video calls, Skype meetings and presentations, advanced settings, and using Skype on the system tray.
Social Media and Your BusinessIn social media marketing, the rule of thumb is that if industry customers are actively participating in social media, the businesses that seek their patronage ought to have a presence on social media as well. In this course, students will learn how to effectively use social media, how it fits within their marketing strategy, and how to leverage social media to promote their business.Topics covered in Social Media Marketing Skills for Beginners include: developing a social media strategy and incorporating it into your marketing efforts; building an effective social media team that’s not prone to wasting time browsing; analyzing the strengths and weaknesses of your social media efforts, to improve them; knowledge of the major social media platforms and their varied functionalities; and how to incorporate quality content and blogging into your social media activities.
Social Selling for Small BusinessesThis course explores why social selling is an essential requirement for sales teams in today’s business environment, and how the relationships that are created and nurtured within social media can help grow and sustain a business. How to apply specific techniques to connect with an audience and potential fans in the social space will also be looked at.
Strategic PlanningThis course includes sessions that teach concepts and skills such as: determining the values that support a company, defining a company’s vision, writing a mission statement, undertaking a meaningful SWOT analysis, as well as how to implement, evaluate, and review a strategic plan.
Stress ManagementStress Management is a valuable skill for today’s workers. Many people feel that the demands of the workplace, combined with the demands of home, have become too much to handle. While stress seems to have become an unavoidable reality, with this course students can learn strategies for managing it. This Stress Management course includes information on the signs of chronic stress overload, identifying actions that add to people’s stress levels, and how to implement action to reduce unhealthy stress.
Successfully Managing ChangeSuccessfully managing change involves taking concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and dealing with stressors. These steps can also ensure that desired changes are implemented successfully.
Survival Skills for the New TrainerSurvival Skills for the New Trainer is a course for beginner trainers ready to achieve excellence in their new field. This course is designed as an exploration of the essential skills that trainers need in order to be successful. This soft skills training course includes: understanding the essential background for trainers within any industry; how being genuine enhances training; enhanced communication, from the elements of good questions, to listening skills, and developing rapport; key skills in a trainer’s toolbox; and more.
Team Building: Developing High Performance TeamsThis intensive, advanced skills course — Trainers of Team Building: Developing High Performance Teams — will empower workplace leaders to take their teams to the next level. Learners will really get to know their teams, define different team types, improve teamwork by thoroughly understanding and applying the characteristics of effective teams, and much more. The result will be a leader who employs practical, tested techniques that develop trust and rapport, who is able to push their team forward, beyond average engagement levels and into superior performance results. We have included advanced sessions on dealing with conflict, and understanding how action planning and analysis will help teams to achieve better results.
Telemarketing – Using the Telephone as a Sales ToolThis course will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also talk about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call.
The ABCs of Supervising OthersThis course has been designed to provide these professionals with the skills necessary to overcome many of the problems encountered as a supervisor, and will ultimately propel them into strong leadership roles!
The Minute Taker’s WorkshopTaking minutes is one of the essential ingredients in making sure that meetings are productive and cost effective. They also become the legal record of what took place in the meeting, so they need to be done right! In The Minute Taker’s Workshop, the focus is on accurate, complete, and useable minutes.
The Practical TrainerThe Practical Trainer is a great course for new and aspiring trainers. This course is designed to provide a solid understanding of what adult education entails, and to engage, empower, and encourage learning and development. This course will get new learners excited about leading classroom learning, actively learning, and applying new skills right away. Sessions include topics such as understanding students and their training needs; learning styles; adult learning principles; how to write learning objectives and ensure they are met; developing an individual training style; and using training aids. The course is capped off with the delivery of a short training session.
The Professional SupervisorThis  course has been designed to support trainers in offering a complete and comprehensive training experience. Get students thinking ahead, by providing them with pre-assignment materials several days in advance, then welcome them to your class with a student guide and pre-assessment. Upon completion of the workshop, trainers will have the option to provide students with a post-assessment, quick reference tools, supplementary reading lists, and personalized follow-up, to help them assess their progress.
Time Management – Get Organized for Peak PerformanceThis course will teach students to develop skills that include how to organize themselves and their workspace for peak efficiency; how to set and achieve goals; how to identify what’s important and create action plans to get things done; and, how to delegate properly.
Tough Topics: Talking to Employees about Personal HygieneThis course on Tough Topics: Talking to Employees About Personal Hygiene helps trainers deliver the very best information to managers to help them deal with hygiene and appearance awareness issues. Office and workplace managers may be accustomed to dealing with employees who are late or miss deadlines, or staff members who cannot get along, but talking to an employee about their appearance and hygiene can be daunting.
Training with Visual StorytellingWe’re very excited about this addition to our Train-the-Trainer bundle, and we’re sure that you will be, too! This course is all about telling stories that will engage learners and using visual elements to support those stories. We go way beyond PowerPoint and talk about the latest tools and technologies, as well as low-tech ways to present stories and connect with your audience.
Upgrading To Access 2007Even though many people are intimidated by new technology upgrades, you can single-handedly remove the worry of Upgrading to Office Access 2007. Be the savior! Provide the comfort of accepting the new technology with our completely customizable courseware and training materials.
Upgrading To Access 2010Our one-level Upgrading to Microsoft Office Access 2010 training courseware will help students who are familiar with earlier versions of Access upgrade to the 2010 edition.
Upgrading To Excel 2007It is essential to overall productivity to keep up to date with one of the most powerful and widely used spreadsheet applications used by businesses throughout the world. With our Upgrading to Excel 2007 courseware we provide you with all the tools you need to breathe new life into the otherwise hum-drum world of spreadsheets.
Upgrading To Excel 2010Our one-level Upgrading to Microsoft Office Excel 2010 training course will help students who are familiar with earlier versions of Excel upgrade to the 2010 edition. All courseware training materials are completely customizable, allowing you to edit content and brand materials for your own needs.
Upgrading To InfoPath 2007Upgrading to Microsoft Office InfoPath 2007 courseware training materials will help you plan seminars, workshops, or a full term course. The training material that we offer is completely customizable. Lesson plans, logos, examples and exercises can be modified to your liking.
Upgrading To InfoPath 2010Our Upgrading to Microsoft Office InfoPath 2010 Advanced training courseware includes all the information students need to go further with InfoPath forms. All our training materials are completely customizable, for content and brand.
Upgrading To OneNote 2010Our one-level Upgrading to Office OneNote 2010 training courseware will help students who are familiar with earlier versions of OneNote upgrade to the 2010 edition.
Upgrading To Outlook 2007Feel empowered with Upgrading to Microsoft Office Outlook 2007 Customizable Courseware at your fingertips. You are the professional trainer who provides the skills necessary for the student or employee to understand, and adopt the new technology of Microsoft Office Outlook 2007.
Upgrading To Outlook 2010Our one-level Upgrading to Outlook 2010 courseware training materials package will help students who are familiar with earlier versions of Outlook upgrade to the 2010 edition.
Upgrading To PowerPoint 2007Upgrading to Office PowerPoint 2007, what’s not to like? More options, more fun, more ease of use. You can have fun in the classroom teaching this topic; from the beginner to the guru, everyone loves PowerPoint 2007.
Upgrading To PowerPoint 2010Our one-level Upgrading to Microsoft Office PowerPoint 2010 courseware and training materials package will help students who are familiar with earlier versions of PowerPoint upgrade to the 2010 edition.
Upgrading To Project 2007Upgrading to Microsoft Office Project 2007 could be the solution for your students if they are having trouble staying organized. Why not have all your resources in one place. Do you know how to properly train them on the techniques and skills to properly use the product.
Upgrading To Project 2010Our one-level Upgrading to Office Project 2010 courseware and training material will help students who are familiar with earlier versions of Project upgrade to the 2010 edition.
Upgrading To Publisher 2007Purchasing this Upgrading to Microsoft Office Publisher 2007 courseware means you are purchasing a fully customizable, unlimited use, print-on-demand, courseware with no annual renewal fee.’ You are able to quickly and effortlessly add content, delete content, add names or logos to all course training materials. Essentially, anything that will help you deliver the needed training more efficiently you can do, and that’s a good thing.
Upgrading To Publisher 2010Our one-level Upgrading to Publisher 2010 Complete training courseware will help students who are familiar with earlier versions of Publisher upgrade to the 2010 edition. It will also allow students who are familiar with Office 2010, but who have not used Publisher, to gain a basic understanding of the program.
Upgrading To SharePoint Designer 2007With our courseware on Upgrading to Microsoft Office SharePoint Designer 2007 we’l make sure that you’ll learn everything that you need to know to teach an effective workshop. We’ll take you through our unique, flexible, easy-to-use format where you’ll learn all the cool new features that SharePoint has to offer.
Upgrading To Visio 2010Our one-level Upgrading to Visio 2010 courseware and training materials package will help students who are familiar with earlier versions of Visio upgrade to the 2010 edition. It will also allow students who are familiar with Office 2010, but who have not used Visio, to gain a basic understanding of the program.
Upgrading To Word 2007Upgrading to Microsoft Office Word 2007 can be a daunting task if employees or students are unsure how to do it, and do it correctly.  Providing them the necessary skills to do so will help them deal with the change, while providing them the understanding needed to make the software work for them.
Upgrading To Word 2010Our one-level Upgrading to Microsoft Office Word 2010 courseware training materials package will help students who are familiar with earlier versions of Word upgrade to the 2010 edition.
Upgrading to SharePoint Designer 2010We’ve created a comprehensive, customizable training program for Upgrading to SharePoint Designer 2010 that will help you teach students all about the new features of SharePoint Designer 2010. With PowerPoint slides, an instructor’s guide, exercise workbook, sample files, and more, you’ll be ready to start training as soon as you purchase this Upgrading to SharePoint Designer 2010 courseware and training materials.
Upgrading to Windows 7 From XPUpgrading to Windows 7 from Windows XP has never been easier and just think of the rewards that having more efficient skillful employees will bring to your company.Our courseware training material will help you make that change easier.
Upgrading to Windows 7 from VistaIf you purchased a new computer with Windows 7 or have upgraded your existing computer, Upgrading to Windows 7 from Vista courseware will explore the new features and interface changes over Windows Vista. Much of it will feel familiar, but there are new interface and program changes to learn including the new taskbar, Aero Desktop features, the Ribbon interface, Windows XP Mode, and Internet Explorer 8. This courseware will help you get up to speed with Microsoft’s latest operating system.
Upgrading to Windows 8.1Provide your students with the skills they need to master Windows 8.1. Upgrading to Windows 8.1 course will help users of Windows 8, or those moving up from Windows 7, to get the most out of this state-of-the-art operating system from Microsoft. The course covers many topics, including: the basics of Windows 8.1; searching in Windows 8.1, the Windows 8.1 desktop; updated Windows 8.1 apps (including Internet Explorer 11, Mail, Skype, and OneDrive); the new Reading List app; plus gestures and keyboard shortcuts.
Upgrading to Windows VistaWith our Upgrading to Windows Vista customizable courseware, take back your time and relax! The course is written for you. Personalize it with your name and logo to fit your style then print-on-demand and appear in the classroom with confidence.
Using Activities to Make Training FunActivities and games provide a more robust and interesting experience for learners, and help to engage all their senses. In Using Activities to Make Training Fun, new or nearly new trainers learn to create buy-in by using well-designed activities and games, how to encourage reluctant learners, how to use humor even when they aren’t a naturally funny person, and how to create their own activity.
Visio 2013 Advanced EssentialsThis 12-module course covers the advanced skills your students will get the most benefit from. Covered here are: Doing More with Shapes, Working with Containers, Adding Callouts, Using Layers, Linking Data to Shapes, Using Data Graphics, Creating Process Diagrams, Creating Cross-Functional Flowcharts, Creating Organization Charts, Doing More with Organization Charts, Creating Workflow Diagrams, and Creating Gantt Charts.
Visio 2013 Core EssentialsGet your hands on the courseware you need to teach a class in Microsoft Visio 2013 Core Essentials right here. This customizable training materials package takes the worry out of your class preparation by providing all the materials you need to teach a complete class. We’ve included an instructor guide, exercise workbook, PowerPoint slides, and more.
Visio 2013 ExpertThis Training Materials course covers: custom stencils, master shapes, shape reports, comments, markup tools, ink tools, legends, templates, and Pivot Diagrams.
Windows Mail 7This course covers everything there is to know about Windows 7 mail from the ground-up.
Word 2013 Advanced EssentialsFor advanced Word 2013 skills, look no further training than Microsoft Word 2013 Advanced Essentials training materials!
Word 2013 Core EssentialsThis one-level Microsoft Word 2013 Core Essentials courseware and training materials package covers all the essentials of this important application.
Word 2013 ExpertOver the duration of 12 modules you will guide your students through the ins and outs of topics such as how to create a bibliography and references to other documents, how to create XML forms, how to configure reviewer settings, how to work with sections and Building Blocks and Quick Parts, how to do more with styles and how to work with SmartArt.
Working Smarter – Using Technology to your AdvantageIn this course, we’ve included training sessions on how to effectively make the most of the modern software and hardware that we use daily, including personal computers, phones, instant messages and email, contact management applications, and scheduling software. Additionally, students will learn how to set an IT budget, practice strong online security habits, and more.
Workplace Ergonomics: Injury Prevention Through ErgonomicsAn employer that is committed to the health and safety of their employees understands the value of an effective workplace ergonomics program, which can maintain and even increase productivity. Workplace Ergonomics: Injury Prevention Through Ergonomics is a soft skills training course for trainers to teach about the susceptibility of the human body when it’s exposed to repetitive strain. Topics include: the basic principles of ergonomics, how to design an ergonomic workstation, ergonomic practices for common postures and movements, how to identify ergonomic hazards and minimize their effects, and much more.
Workplace Harassment – What It is and What to Do About ItTrainers involved in workplace harassment reaction and prevention will appreciate the depth and richness in this two day course, Workplace Harassment: What it is and What to do About it. This important course helps employers to meet their obligations in workplace harassment situations, and includes sessions on defining it, establishing workplace policies, the importance of managers’ support in an effective program, how to intervene, handling complaints, and more.
Workplace Violence – How to Manage Anger and Violence in the WorkplaceTopics included are: the definition of workplace violence, communication skills, issue resolution using a problem-solving model, managing anger, and establishing policies and procedures to help people work well together. For those times when violence does occur, students will understand the value of a systematic approach to incident response, and how to proceed with the next steps.
Workplace WellnessCreating a Workplace Wellness Program can have a huge impact on employee health and engagement, and this course will help students achieve their goals in this area. Whether they have realized a dip in employee engagement, or an increase in health and benefit costs (both signs of less than optimal health for the workforce), intervention can influence a range of conditions when a workplace wellness program is implemented in the right way.
Writing Reports and ProposalsPeople regularly struggle with writing reports and proposals and this course offers the techniques and tools they need to master this type of writing. Whether this involves producing a report on a product analysis, inventory, feasibility studies, or something else, report writing is a skill that will be used again and again.
Writing a Business PlanWriting a Business Plan course is ideal for business owners who have little to no business plan writing experience, and for business owners looking to grow their business. When students complete the courseware program, they will have everything they need to write a compelling, complete, business plan that they can confidently use to support their business growth. With our training materials and your guidance, they’ll learn everything they need, including how to describe their USP, perform research, examine the marketplace, create a marketing plan, develop financial projections, and present a compelling, living business plan package.
Writing for the WebWeb users have become experts at scrolling through text and scanning the articles that they read on the web. To adapt, our writing style has to separate itself from the standard form it takes in print, in order to attract and maintain the attention of readers on the internet. Because of this, writing for the web has become a specialized skill.
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The Global Filipino Magazine is the only Filipino magazine in the UAE that prints on a monthly basis. Its goal is to champion the success of every global Filipino across the globe.

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